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Solve : HP Recovery Disc | Startnet.cmd? |
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Answer» HP Media Center Desktop PC M8400F I would give other spec's but I'm almost 100% positive none of them are going to assist in a solution to my problem. It looks like wrong CD. Call them back. Their support is open 24/7 I'm pretty sure it's not the wrong CD. I put in the correct serial number and went to my product's page on their website to order the recovery disc. Quote from: JJ 3000 on March 04, 2009, 10:54:02 PM Why did you have to reinstall windows in the first place?I have to reinstall because after I was trying to get rid of some viruses I was trying to fix some anti virus program decided to reboot and it rebooted with windows loading files like i said above and took me to the system recovery screen only this one is the vista one not what comes up with the discs which is specifically the "Recovery Manager" an option within the system recovery dialog box that came up at that time along with several other options this one: http://www.rm.com/_RMVirtual/Media/Images/SystemRecoveryOptions2.jpg...Recovery Manger using recovery discs appearance: http://h10025.www1.hp.com/ewfrf-JAVA/Doc/images/c00829914.gifHmm... Are you sure you dont have a recovery partition on your hard drive? Take the CD out, boot back up, and tap F11 repeatedly as the the computer starts. What happens? It takes me to the screen I described in my first post...and Yes I did have a recovery partition...it was titled FACTORY IMAGE in my computer when I had the desktop up and running was like 9 gigs or so...It takes you to this screen? Quote two folders and the paper transfer animation and that's it... Are you saying that you tried the recovery partiton first - then ordered the recovery CD after that didn't work? Could be a problem with your hard drive. Download diagnostic CD http://www.tacktech.com/display.cfm?ttid=287well I couldn't get any of those options to work before hand (the first image I posted after my topic post) so yes I said lets get recovery discs...Btw how am I going to run that software if i can't boot into windows...How are you posting your messages?Laptop lolDo you know what brand of hard drive you have in your copmuter? If you dont, you might have to open it up and look. There will be a sticker on your hard drive with the brand and model printed on it. Download the disk to your laptop. Use a utility like http://cdburnerxp.se/download to burn an image onto a physical disk. Then place it in your computer and boot to it. Have you called HP to troubleshoot your problem? 800-HP invent or 800-474-6836 Quote from: JJ 3000 on March 04, 2009, 11:47:21 PM Could be a problem with your hard drive. You may use SMART test for hard drive in BIOS. It will check the hard drive for errors. By the way you have two hard drives installed on your computer. I suggest you to test each drive with SMART: 1. Start the PC. 2. Press the F10 key on the keyboard to access the Main tab of the BIOS Setup utility. 3. Use the arrow keys to select a recognized hard disk drive device in list and press Enter To help you find the drive name, some common examples of hard drive names are: * [MAXTOR 6Y160M0] * [SAMSUNG SV8004H] * [ST3120026AS] * [WDC WD800AB-22CB] 4. Select SMART Support and press Enter . 5. Select - > SMART Extended Self-Test: Runs an Extended self-test on the hard disk drive. This may take some time. Press Enter . 6. Press Enter to start the test. 7. The test begins and the test status displays. 8. Press Esc when the test is complete. if the test passed, perform a recovery with a single hard drive connected. Also remove any external hdds, USB devices , printers before the recovery. |
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