I did a system restore (dont ask me why) and now my whole computer is playing up. My windows media player wont work, my nero is playing up and now my email wont work either.  I took it to a computer repairer but it DIDNT fix anything really. I have tried redownloading windows media player but it still wont recognise my music. I have media monkey now but prefer windows media player. Have I stuffed it all up by doing a system re-install and can I fix it? I tried undoing the system restore once I realised it had stuffed all my programmes but it didn't go back to the way it was. It kept coming up with an error - something to do with ddraw.dll......I tried to downlain Direct X as I read this might have something to with it,  but it came up with "you already have this program". I hate my computer right now - and myself for messing with it in the first place! What can I do?     elliemayne..... hmmmmmmmm  , why did you do the system restore in the first place ......... we don't just get out of bed ONE morning and say ..... what a great day to do a system restore ...... LOL ...... So what issues were you having ........  Then I'm trying to see the time line here .....you did the system restore , then you took ths pc to a shop ...... and they did nothing ? ( a little odd ) ...... then you tried to or d/l  direct x ........ WHY ?

how about some answers ....lol

dl65  Ok. Well - the whole story - brother in law thinks he knows everything about computers and downloaded all this spyware crap on my computer and fiddled around with it. So I read on the net that you can do a system restore and I thought it would take my computer back to how it was before my brother in law touched it and get rid of the crap he put on it.  Then my Windows Media wouldn't work, Ares wouldn't work. I thought *censored* what have I done? So tried to undo the system restore  and when that didn't work I took it to a repairer, they charged me a $110 to look at it, siad my hard drive was about to die and replaced it still under warranty. The repair man did a re-install or something, and when I got it back Windows still doesnt work, Ares will download songs but you cant play them on Ares, and now my email wont work. It worked perfectly before brother in law touched it.elliemayne........ ok ...... How about what kind of a machine are we talking about ? I gather it's pretty new.
 Do you have any idea what sort of "crap" your brother-in -law downloaded and installed ?
You now mention that you had the Hard drive replaced , was that before all these issues or after ?
Who formatted the new hard drive and installed the operating system on it ?
What operating system is installed ?
Does that O/S have all the latest updates ?
You also mention that your Email doesnt work ..... what are you using for Email ?
You mention that WMP doesnt work , which version are you using ?
You mention Nero isn't working properly , which version are you using ?
What browser are you using ?
Does it work ok ?
What else is working perfectly on your machine ?
Do you have a anti virus installed and which one are you using ?

Please let us know

dl65  





MAN! What a mess, as an IT guy myself, I don't trust any of these so called computer repairmen. Did they do a clean installation on you new HARDDRIVE? Did they TRANSFER any data from your old harddrive?
Since you already spent the money, you should take it back and ask them to do it right this time without extra charges. Unless you have other hardware issue, a new drive and a clean system reinstallation should not cause any problem, (hard to imaging anyone would screw up a system installation).

B.Spyware protection is useful, but if you did not want the programs he installed, you should have used their uninstaller programs rather than a system restore. I am a bit sceptical about the dying harddrive bit.. sounds like a cop-out answer from them.I agree with BAYERN. If you paid your money and it didn't work when you got it back you should have taken it back immediately, but now would be the next best time. Request either a refund or a working computer, which is what they charged you for.

How long has it been since this "repair"?