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Answer» When I turn on my PC all I get is a blank DESKTOP - no menu bar, no tool bar, no start up menu - absolutely nothing but a lovely sky blue screen and a white mouse. Nothing happens when I right click either so it's not my desktop settings. My Hp pavillion is running windows XP SP 2 and after running MS Malicious software diags via Task Manager. It found and cleaned one trojan and ConHook virus. I've run Reg Cure and Registry Mechanic and nothing fixes the blank screen. Also ran Norton AV
Has anyone seen this before? Any suggestions how to fix?Start>Run, type in: sfc /scannow Click OK. Have XP CD handy.There is no START to go to Run. The main desktop has absolutely nothing on it. I'll SEE if I can find a DOS prompt from Task Manager.
I'm running everything via Task Manager currently, even my IE 7.I'm sorry, I got lost. Go to New Task in Task Manager, type in: cmd Click OK.
Command Prompt window will open. Type in: sfc /scannow Hit Enter.That's done. Now what?Did "sfc" find any errors?nothing reported from sfc. It took a while but just came BACK to the DOS promptI have noticed that there is no explorer.exe running in the Task Manager processes BOX. I do I restore that?You may try Repair Install: http://www.michaelstevenstech.com/XPrepairinstall.htm#RIThanks I'll try it and LET you know what happens. OK.
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