Solve : Incredibly Long Boot Times and Freezing on Lenovo Laptop?

1.	Solve : Incredibly Long Boot Times and Freezing on Lenovo Laptop?
Answer» Hi all, I bought a Lenovo G555 laptop in new condition that came with Windows 7, and it can't be more than two years old. For quite some time, it's had several annoying problems. Most notably, it occasionally completely freezes; this can occur while using it, or when opening the lid after it has not been in use. The second issue is that the time it takes to boot up is no less than 20 to 30 minutes. This occurs whether the computer is restarted or booted up after being off. Here are the REMEDIES I have already tried: -Restoring to factory condition (several times) -Daily antivirus scans (full scans once a week) with the most up to date virus definitions (I use avast! and nothing is detected) -Full Malwarebytes' Anti-Malware scans with the most up to date definitions (no malware found) I do not have an extreme amount of software installed, as I think I'm pretty careful about what I install on my PCs. On top of this, beginning today, Windows is now reporting there is a problem with the battery and it needs to be replaced, but the problems described above began long before this happened. I don't know if this makes any difference, but this PC is nearly always plugged in, as we only unplug it to take it elsewhere on fairly rare occasions. Your help would greatly be appreciated. At what point does the boot process slow down?QUOTE from: Allan on December 27, 2012, 05:03:48 AM At what point does the boot process slow down? It's immediately after the POST screen, but before Windows 7 attempts to load. However, here's an update: Since I have a Western Digital hard drive, I booted to DOS using the Hirens CD boot disc and ran their WD Data Lifeguard Diagnostic Utility. The QUICK scan indicated a problem (error/status code: 0007 - "Read Element Failure") and indicated doing an extended scan will attempt to fix the problem. I let it continue, and it indicated it fixed the issue. I restarted and right away I received a "BOOTMGR image is corrupt" error that prevented me from booting to Windows 7. I did some additional research and saw some suggestions that booting to the System Recovery Options screen (from the Windows 7 Recovery Disc) and selecting Startup Repair may fix the issue. I did this, and it attempted to reboot one unsuccessfully; it tried a second time and was able to load Windows. I thought I was out of the woods, but immediately, I noticed some odd THINGS. Every time Windows loads, I receive messages that some indicate problems with my Desktop Manager, audio (though the sound still worked), and network card (unlike the audio, I did not have connectivity). I was able to fix the network card issue by removing the drivers, rebooting and letting Windows find and reinstall the appropriate drivers, but the other two message persist each time I boot. Additionally, there is another extremely strange issue I've noticed that did not occur prior to running the hard drive diagnostic utility: each time I use Firefox (updated to the latest version) and go Gmail or use the Google search bar feature that is part of Firefox, Firefox immediately crashes before even loading Gmail or the search results. It's bizarre to say the least, and I've not noticed any other sites I've visited that crash Firefox, but going to either of those places crash it each time. I haven't had a chance to see what, if anything, else may be wrong, but I find it very odd that running a hard drive diagnostic utility and letting it (supposedly) fix the problem would result in this behavior. However, it now appears I have an even bigger issue, as once I took it out of Hibernate MODE this morning, it's been sitting at the "Welcome" screen for the past five to ten minutes; this also happened last night during a reboot, but does not happen every time, as I have been able to successfully load Windows a few times. What are my next options? Thanks again for everyone's help.right-click on a command prompt icon and open as administrator. In the command prompt window type: chkdsk /r (then press ENTER). You'll be told the disk is in use and asked if you want to run checkdisk on the next boot. Say yes, exit the command prompt window, and reboot.Quote from: Allan on December 27, 2012, 06:05:14 AM right-click on a command prompt icon and open as administrator. In the command prompt window type: chkdsk /r (then press ENTER). You'll be told the disk is in use and asked if you want to run checkdisk on the next boot. Say yes, exit the command prompt window, and reboot. I'm headed out of town until Sunday, but as soon a I get back I will try this. Thanks again.Quote from: Allan on December 27, 2012, 06:05:14 AM right-click on a command prompt icon and open as administrator. In the command prompt window type: chkdsk /r (then press ENTER). You'll be told the disk is in use and asked if you want to run checkdisk on the next boot. Say yes, exit the command prompt window, and reboot. Allan, I followed your suggestion and let chkdsk run for about 45 minutes; it appeared to fix all detected issues. However, when I boot to Windows, I still have the same problems and then some - now, Malwarebytes crashes upon loading and Firefox is crashing nearly across the board. Is it even worth trying to restore this laptop to factory condition and giving it a try or should I just bite the bullet and buy a new one? Thanks again for your help.I can't imagine you need a new laptop. You may need a new hd, there's no way I can know from here. One thing you can do is download the WD diagnostic utility from their website and run a full check on the hd. You can also check the ram (see below). In the end sure, try a factory reset - what do you have to lose? A new laptop would be my VERY last choice. To check the ram, download memtest (http://memtest.org/). Burn it to a cd using a dedicated .iso burning utility (http://www.petri.co.il/how_to_write_iso_files_to_cd.htm), make sure the cd drive is at the top of the boot order in bios, then boot to the newly created cd and run the utility.An extended WD Diagnostic Utility test yielded no errors this time. I just started running the RAM test and will let you know the results. Quote from: Allan on December 30, 2012, 12:28:31 PM I can't imagine you need a new laptop. You may need a new hd, there's no way I can know from here. One thing you can do is download the WD diagnostic utility from their website and run a full check on the hd. You can also check the ram (see below). In the end sure, try a factory reset - what do you have to lose? A new laptop would be my VERY last choice. To check the ram, download memtest (http://memtest.org/). Burn it to a cd using a dedicated .iso burning utility (http://www.petri.co.il/how_to_write_iso_files_to_cd.htm), make sure the cd drive is at the top of the boot order in bios, then boot to the newly created cd and run the utility. I let memtest86+ run for four passes and did not encounter any errors. At this point, I'm going to attempt to restore to factory condition and hope that solves the problem (aside from the battery, of course).

Answer»

Hi all,

I bought a Lenovo G555 laptop in new condition that came with Windows 7, and it can't be more than two years old. For quite some time, it's had several annoying problems. Most notably, it occasionally completely freezes; this can occur while using it, or when opening the lid after it has not been in use. The second issue is that the time it takes to boot up is no less than 20 to 30 minutes. This occurs whether the computer is restarted or booted up after being off.

Here are the REMEDIES I have already tried:

-Restoring to factory condition (several times)
-Daily antivirus scans (full scans once a week) with the most up to date virus definitions (I use avast! and nothing is detected)
-Full Malwarebytes' Anti-Malware scans with the most up to date definitions (no malware found)

I do not have an extreme amount of software installed, as I think I'm pretty careful about what I install on my PCs.

On top of this, beginning today, Windows is now reporting there is a problem with the battery and it needs to be replaced, but the problems described above began long before this happened.

I don't know if this makes any difference, but this PC is nearly always plugged in, as we only unplug it to take it elsewhere on fairly rare occasions.

Your help would greatly be appreciated. At what point does the boot process slow down?QUOTE from: Allan on December 27, 2012, 05:03:48 AM

At what point does the boot process slow down?

It's immediately after the POST screen, but before Windows 7 attempts to load. However, here's an update:

Since I have a Western Digital hard drive, I booted to DOS using the Hirens CD boot disc and ran their WD Data Lifeguard Diagnostic Utility. The QUICK scan indicated a problem (error/status code: 0007 - "Read Element Failure") and indicated doing an extended scan will attempt to fix the problem. I let it continue, and it indicated it fixed the issue. I restarted and right away I received a "BOOTMGR image is corrupt" error that prevented me from booting to Windows 7. I did some additional research and saw some suggestions that booting to the System Recovery Options screen (from the Windows 7 Recovery Disc) and selecting Startup Repair may fix the issue. I did this, and it attempted to reboot one unsuccessfully; it tried a second time and was able to load Windows.

I thought I was out of the woods, but immediately, I noticed some odd THINGS. Every time Windows loads, I receive messages that some indicate problems with my Desktop Manager, audio (though the sound still worked), and network card (unlike the audio, I did not have connectivity). I was able to fix the network card issue by removing the drivers, rebooting and letting Windows find and reinstall the appropriate drivers, but the other two message persist each time I boot. Additionally, there is another extremely strange issue I've noticed that did not occur prior to running the hard drive diagnostic utility: each time I use Firefox (updated to the latest version) and go Gmail or use the Google search bar feature that is part of Firefox, Firefox immediately crashes before even loading Gmail or the search results. It's bizarre to say the least, and I've not noticed any other sites I've visited that crash Firefox, but going to either of those places crash it each time.

I haven't had a chance to see what, if anything, else may be wrong, but I find it very odd that running a hard drive diagnostic utility and letting it (supposedly) fix the problem would result in this behavior. However, it now appears I have an even bigger issue, as once I took it out of Hibernate MODE this morning, it's been sitting at the "Welcome" screen for the past five to ten minutes; this also happened last night during a reboot, but does not happen every time, as I have been able to successfully load Windows a few times. What are my next options?

Thanks again for everyone's help.right-click on a command prompt icon and open as administrator. In the command prompt window type: chkdsk /r (then press ENTER). You'll be told the disk is in use and asked if you want to run checkdisk on the next boot. Say yes, exit the command prompt window, and reboot.Quote from: Allan on December 27, 2012, 06:05:14 AM

right-click on a command prompt icon and open as administrator. In the command prompt window type: chkdsk /r (then press ENTER). You'll be told the disk is in use and asked if you want to run checkdisk on the next boot. Say yes, exit the command prompt window, and reboot.

I'm headed out of town until Sunday, but as soon a I get back I will try this. Thanks again.Quote from: Allan on December 27, 2012, 06:05:14 AM

right-click on a command prompt icon and open as administrator. In the command prompt window type: chkdsk /r (then press ENTER). You'll be told the disk is in use and asked if you want to run checkdisk on the next boot. Say yes, exit the command prompt window, and reboot.

Allan, I followed your suggestion and let chkdsk run for about 45 minutes; it appeared to fix all detected issues. However, when I boot to Windows, I still have the same problems and then some - now, Malwarebytes crashes upon loading and Firefox is crashing nearly across the board. Is it even worth trying to restore this laptop to factory condition and giving it a try or should I just bite the bullet and buy a new one?

Thanks again for your help.I can't imagine you need a new laptop. You may need a new hd, there's no way I can know from here. One thing you can do is download the WD diagnostic utility from their website and run a full check on the hd. You can also check the ram (see below). In the end sure, try a factory reset - what do you have to lose? A new laptop would be my VERY last choice.

To check the ram, download memtest (http://memtest.org/). Burn it to a cd using a dedicated .iso burning utility (http://www.petri.co.il/how_to_write_iso_files_to_cd.htm), make sure the cd drive is at the top of the boot order in bios, then boot to the newly created cd and run the utility.An extended WD Diagnostic Utility test yielded no errors this time. I just started running the RAM test and will let you know the results.

Quote from: Allan on December 30, 2012, 12:28:31 PM

I can't imagine you need a new laptop. You may need a new hd, there's no way I can know from here. One thing you can do is download the WD diagnostic utility from their website and run a full check on the hd. You can also check the ram (see below). In the end sure, try a factory reset - what do you have to lose? A new laptop would be my VERY last choice.

To check the ram, download memtest (http://memtest.org/). Burn it to a cd using a dedicated .iso burning utility (http://www.petri.co.il/how_to_write_iso_files_to_cd.htm), make sure the cd drive is at the top of the boot order in bios, then boot to the newly created cd and run the utility.

I let memtest86+ run for four passes and did not encounter any errors. At this point, I'm going to attempt to restore to factory condition and hope that solves the problem (aside from the battery, of course).

Solve : Incredibly Long Boot Times and Freezing on Lenovo Laptop?

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