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Solve : Installation error?

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My Wife has a Compaq Presario, with xp-xp2 home,19 GB, with quick books INSTALLED. All at once when she tries to open the program, about half way through opening this message APPEARS (qbhelp.exe has encountered a problem and needs to close). Intuit is no help other than wanting to sell me a repair disk. I have run repair on the program to no avail. Ran reinstall on NET Frame just in case. I hate to reinstall quick books since she would LOSE her data. Any suggestions appreciated. Evidently this is a common problem with intuit.It must be possible to backup or export her data so QuickBooks can be reinstalled.
Here is one example of how to backup QuickBooks data, although it may not be ACCURATE depending on the VERSION your wife uses.
http://www.remotedatabackups.com/kb/kb.cfm?id=217Thanks Deerpark I will try that.



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