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Answer» On my windows 7 Velocity desktop I keep getting a blue/green window that displays on the screen asking me to unzip and install files to a folder in my "C" Drive. The window or unzipper /extractor is presented by a company called: "Files Compressed" and the unzipped program (?) is called: installer_msi__win_msi. I can cancel the unzipping, but in about two hours or so the window will display again. It always displays when I boot. I have Norton Internet Security and have "run" the scanner without the program being removed. No software additions to the comp. excepting Logitec Webcam Software. Any ideas? Thank You.Do you have a install disc? if so, RE-INSTALL!!!!! p.s. BACK up first Ignore the above post.
What led up to this (What is new or different since the last time everything worked properly)? And what happens when you boot to safe mode?Allan, I started the machine in safe mode and the window does not come up. Nothing for 20 min. since boot. All we have done is installed (plugged in) a Logitec WebCam. the cam works fine, but of course I went ahead and installed the software that comes with it 'cause I'm curious. To tell you the truth I think the webcam was installed about a monthbefore this blue/green panel showed up. Went to MSCONFIG to see the services and start prog. but nothing shows in their entries at all to start a "File Installer" prog. I recognize all the programs that are checked to run. Ran Windows Update and it installed an Office 2007 update and a Serv Pk. 3 update. Restarted. I took a screen shot of the window as it shows on the PC if you wish to see it. Using Image Stack:http://imageshack.us/photo/my-images/545/f03bedc51b8546819431989.jpg/Just try to go to task manager and right click the name of the program and then hit Go to Process and then kill the app. Repeat until gone! Went to MSCONFIG > Sevices turned off...still comes up as a running window looking for a prog. to "open" its files. Went to Admin> windows prog. left open and turned off Windows installer...still opens and spins looking for a prog. to open. The prog. is "off" told not to start up and it still keeps coming back. MUST be adware or a spyware prog. that pulls open the WIN. Installer TRYING to get it going so it can unload. So I ran my Spyware Sweeper and it doesn't find the spyware prog. Task Mgr.? worth a try at this point.ok we might have to connect via remote desktopok use mikogo and session id is 528-310-682As a Forum and a Help Chat we do not support remote desktop to other people's PC's for obvious reasons...
Topic Closed.
Thomas if you need further assistance just start a new Post or PM myself or any of the Staff... Thanx.
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