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Solve : InstallShield is eating my computer alive?

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I just built a new computer, and everything is swell, except when I try to install ANY software. Below are the specs of my PC:

AMD Phenom 1100t 6-core @ stock 3.3 ghz
16gb DDR3 1600 G-Skill
GeForce 560 Ti Fermi
2x 1TB Raid0 5600rpm
Windows 7 64-bit


When I try to install something, the computer hangs for a lifetime with (Not Responding). If I let it sit, take a short nap (exaggeration), and come back, it finally will have unfroze, and lets me finish the install. This is EXTREMELY unpractical. Everything else runs fine, and blazing fast.

Is there a bug/glitch with InstallShield Wizard that I missed? Is there a way I can just delete it and be gone with it? Any alternatives?

I just want this computer to run smooth and not give me a headache, please help What does Installshield have to do with the problem?

not all software installers use it.Quote from: BC_Programmer on September 02, 2011, 05:57:16 AM

What does Installshield have to do with the problem?

not all software installers use it.

The computer is only locking up when I install programs via InstallShield, so I believe it has everything to do with the problem.. Is that an unreasonable rationalization?What applications ? ?

Try it with your A/V protection disabled...Quote from: MADNESS7 on September 02, 2011, 06:19:47 AM
The computer is only locking up when I install programs via InstallShield, so I believe it has everything to do with the problem.. Is that an unreasonable rationalization?

Oh, sorry. You said "when I try to install ANY software", you didn't specifically say only software installers that used Installshield.

By the way, when you ask for alternatives, I'm not really sure what you are asking for. Either a software installer was created with Installshield wizard (which is a program for creating installers) or it wasn't.

In either case, see what happens if you temporarily disable any AV program you have running.I dont have any anti-virus protection. This is a fresh format of Windows7, and havent had the chance to install anything.

I was beginning to believe it was Bad Memory, but I haven't received any other troubles (i.e. Blue screens, application lock-ups) other than with the InstallShield Wizard.
Not to mention, I ran MemTestx86; Got 50 or so ECC Errors, but the program fixed the errors, and those errors did not APPEAR on the second, THIRD, or fourth Memory Test after the first.MemTest does not repair RAM errors...if you got 50 + you have a bad stik of RAM and/or a flakey PSU...Quote from: patio on September 02, 2011, 07:23:04 AM
MemTest does not repair RAM errors...if you got 50 + you have a bad stik of RAM and/or a flakey PSU...

Lame Looks like I'll be taking advantage of the RMA from Newegg..

Why wouldnt the errors pop up during the other tests though?
Cant you swap them out to FIND the bad one, or do you really need 16GB RAMQuote from: reddevilggg on September 02, 2011, 07:25:26 AM
Cant you swap them out to find the bad one, or do you really need 16GB RAM

I do a lot of video rendering, 3ds max rendering, and other gaming needs. I dont think it's fair to question my reasoning for "needing" them; If I buy a product, I expect it to work 100% to advertised specs.

And to answer your question:

I got home from work 4 hours ago, and spent the last 4 hours battling this computer again. It had entered hibernation mode, and wouldn't come out of it. I rebooted, and it went into Windows Startup Repair tool, and wouldn't complete the procedure, nor bypass it. I was forced to re-partition the drives, and now I'm on a fresh install again. Over the past day, I've had 1x 4GB ram stick in (one of the four I had ordered), and the computer was stable with no Blue screens, nor any stutters.
NOW, after yet another fresh Windows 7 Install, I go to install my software, and face the exact same problem that brought me to these forums to begin with. Installshield starts, and my computer completely halts for minutes at a time. EVERY window enters a (Not Responding) state, and won't let me do anything (I can't EVEN bring up Task Manager to officially see what is eating all the available resources)

I already filled out an RMA with NewEgg to get all 4 strips of RAM replaced; I should be getting the new sticks by Tuesday/Wednesday.

My question is:
Can this be processor and/or Motherboard related problem as well?Quote from: MADNESS7 on September 03, 2011, 07:38:50 PM
I do a lot of video rendering, 3ds max rendering, and other gaming needs. I dont think it's fair to question my reasoning for "needing" them; If I buy a product, I expect it to work 100% to advertised specs.
He was suggesting it as a troubleshooting step. You don't need 16GB for any of the described tasks(I do all of those quite comfortably with 8GB), obviously the more RAM the better, but and if you are having problems you aren't going to be doing any of them to any degree regardless of the amount of RAM you install anyway. The POINT was to work with one stick at a time to find the bad ones. Seems that ended up being what you did (using 1 4GB stick). (Did you test the other sticks on their own as well? It could be entirely unrelated to the RAM sticks themselves and be a problem only with one of the memory slots.


And to answer your question:

Quote
and face the exact same problem that brought me to these forums to begin with. Installshield starts, and my computer completely halts for minutes at a time.
What applications have you installed so far that use Installshield?

I just was able to confirm it is not just a InstallShield problem. Turns out all the software I had installed was using InstallShield, but I just went further and tried installing Microsoft Office Enterprise 2007 (which doesn't use InstallShield) and got the immensely long halt as well.

Yes, I did try all the other sticks one by one, and this one seemed to be the only stable one that didn't cause Blue screens while running games/programs. I play Heroes of Newerth (which isn't a stable game itself, so it's not that good of an example), and had 4 blue screens within the span of 30 minutes of playing.

I just fear this being a Motherboard or CPU issue, but I just find it hard to believe with it being so specific to the problems I'm having. It seems the only unreliability I can replicate over and over again is through the installation of software.


EDIT: I ran Windows Memory Diagnostic on the current RAM stick installed and it found no errors.Try disabling protection softwares, system scanners when installing certain programs. See if it makes a difference.
Quote
had 4 blue screens within the span of 30 minutes of playing.
Download BlueScreenView (in Zip file) then unzip(extract by right clicking) and run Bluescreenview. Go to Edit -Select All, File and Saved Selected Item. Create a name for the report, just make sure it is a .txt extension file like Report.txt. Copy/Paste ALL the created report on your next post.

Quote from: jason2074 on September 05, 2011, 12:54:39 AM
Try disabling protection softwares, system scanners when installing certain programs. See if it makes a difference. Download BlueScreenView (in Zip file) then unzip(extract by right clicking) and run Bluescreenview. Go to Edit -Select All, File and Saved Selected Item. Create a name for the report, just make sure it is a .txt extension file like Report.txt. Copy/Paste ALL the created report on your next post.

Before I could do that, my computer crapped out again.

I found an old harddrive in my closet, and plugged it in. With it plugged in, partitioned to windows 7, and all 4 RAM sticks (and new parts) installed, I'm running smooth as silk. Not a single hiccup yet.

I had 2x WD Black 1TB drives in Raid0 format before... think it could be a problem with one of the drives, or are both screwed?


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