My mom has a brand new laptop, with Vista Home Premium.

She tries to diagnose the problems with wireless internet, but it just brings a little picture like this (except with icons):

Computer - - - - - (Green Check) - - - - - Router - - - - - (Red X) - - - - - Internet

The router shouldn't be the problem, because I can access it on my Desktop Computer (wired).1. CLICK Start>Run (Start>"Start search" in Vista).

2. Type in (or copy and paste):

          cmd /c ping google.com>%temp%\$.$&notepad %temp%\$.$

      and press Enter.

3. Notepad will open.

4. Copy all text in Notepad ([Ctrl-A], then [Ctrl-C]), and then post it (paste = [Ctrl-V]) in your next reply.
QUOTE from: Broni on April 26, 2009, 05:22:55 PM

1. Click Start>Run (Start>"Start search" in Vista).

2. Type in (or copy and paste):

          cmd /c ping google.com>%temp%\$.$&notepad %temp%\$.$

      and press Enter.

3. Notepad will open.

4. Copy all text in Notepad ([Ctrl-A], then [Ctrl-C]), and then post it (paste = [Ctrl-V]) in your next reply.