when i try to connect to internet,message appears diagnose connection problems then turn on wireless capability then i can connect.how can i fix to connect STRAIGHT away Did you call your ISP?no i thought it was something to do with my laptop not the ispYou're right. It is your computer, not your ISP.

I've actually seen this problem on my aunt's laptop running Vista with no Service Pack. Apparently, her Internet connection got dropped in the MIDDLE of installing updates, which corrupted every update from then on out (including a hardware update for her wireless card). From that POINT on, she had to do, like you do now, "diagnose" connection problems, and then the wireless would work.

From there I tried to install Vista Service Pack 1. Service Pack 1 craps out about 3/4 of the way before the reboot into Stage 1. I tried to repair the corrupt updates--didn't work. Finally, I just backed up her data and reformatted, installed SP1 immediately afterward, reinstalled her APPS, and restored her data. Works fine now. To install ANY Windows service packs, one has to be 100% sure, the computer is clean.Thanks for the advice unfortunately you lost me once you started on reformatting etc I,m not not very good at computers as you may have guessedIn a nutshell: reformat = wipe everything and start over from when the computer was first purchased.thanks killerB i will try that.regards taxidriverI usually don't like giving that as advice, but sometimes the real solution to the problem is either too time-consuming, can potentially cause other problems, or that there is no existing real solution.

If Vista RTM's Windows Updater jacks up, Microsoft does have a tool for logging the updates that get corrupted, but when there are several corrupt updates, repairing all of those can be a pain...and even then, there's no guarantee that SP1 will even install or that the drivers for the wireless card will work properly to fix the original issue...

So if you're going to reformat, go ahead and do so (back up your data first!). Once Vista is reinstalled, IMMEDIATELY put SP1 on it! I find that its Windows Updater is a lot more stable...