I RECENTLY HAD A LOT OF VIRUSES ON MY COMPUTER SO I TOOK IT IN AND IT WAS ALL CLEANED OFF AND EVERYTHING WAS REINSTALLED. I HAVE A COMPAQ 7550 COMPUTER. THE INTERNET WAS WORKING GREAT FOR A DAY AND A HALF. THEN A MESSAGE KEEPS COMING UP THAT SAYS. MICROSOFT HAS AQUIRED A SERIOUS PROBLEM AND HAS TO SHUT DOWN. THIS HAPPENED MANY TIMES AFTER TRYING TO GO SOMEHWERE ELSE. SO I THOUGHT MAYBE IT HAD SOMETHING TO DO WITH MY IP ADDRESS SO I CALLED MY LOCAL CABLE COMPANY AND THEY SAID EVERYTHING LOOKED FINE BUT WERE GOING TO TRY AND HELP ME TROUBLESHOOT. THEY TOLD ME TO SHUT DOWN THE COMPUTER AND THEN UNPLUG THE INTERNET CONNECTION AND WAIT FOR 45 SECONDS AND THEN REPLUG IN INTERNET CONNECTION AND THEN RESTART COMPUTER. WHEN I PUSHED MY ACCOUNT TO COME UP AND MY ICONS CAME ON BLINKING A FEW TIMES FAST AND THEN MY COMPUTER REBOOTED ON ITS OWN. IT DID THIS A FEW TIMES. THE PERSON THOUGHT THAT WHEN THE STUFF WAS PUT BACK ON THE COMPUTER THAT MAYBE A FEW FILES WERE MISSING OR WERE BAD. SO I HAVE A COMPAQ RECOVERY SYSTEM SO I DID THAT AND THE INTERNET SEEMS TO WORK FOR A LITTLE WHILE AND THEN IT SAYS MICROSOFT HAS ENCOUNTERED A PROBLEM AND HAS TO SHUT DOWN. I HAVE THE MCAFFIE
FIREWALL, ANTIVIRUS, AND I THINK ITS SPYWARE. GOT ANY IDEA WHATS HAPPENING WHEN THE INFO WAS PUT BACK ON COMPUTER BY THE GUY I PAID AND WHEN I DID THE SYSTEM RECOVERY, THE FIRST THING I DID WAS PUT THE MCAFFIE BEFORE DOING ANYTHINGIT LOOKS LIKE YOU ARE INFECTED WITH THE CAPSLOCK VIRUS. THIS IS A VERY SERIOUS INFECTION THAT NEEDS IMMEDIATE ATTENTION!!!


What OS are we talking about here?
Do you have any other PROTECTION besides McAfee?
Mind turning off the CapsLock?IM NOT SURE WHAT OS IS. MCAFFIE IS THE ONLY ONE I HAVE. THE CAPS LOCK THING THAT YOU ARE TALKING ABOUT. IS THAT THE CAPS LOCK KEY ON THE KEYBOARD? THE COMPUTER THAT I AM USING NOW IS NOT THE ONE THAT HAS THE PROBLEM. WHAT WILL THIS VIRUS DO? DO I HAVE TO HAVE EVERYTHING REINSTALLED AGAIN?OS = Operating System ... Linux, Windows 98, Windows XP, etc.

And yes, I'm referring to the CapsLock key. When you type in all caps, it makes your posts difficult to read/understand. Turning it off would make this a bit easier.


You might want to get AVG Free on that computer. However, after reading your post again, I'm not so sure this is virus-related. It's hard to say, though.

What exactly did you do with the Compaq Recovery? Did you reformat this computer (deleting everything and returning the computer to factory settings)?

Do you have a genuine Windows CD?Sorry I thought you were serious! I am not a typer and its easier to type this way. I have windows xp. No i dont have a genuine windows cd. And yes, that is what the compaq recovery cd does.No no, I'm just cranky and like giving people a hard time.

If you've reformatted, I'd put an infection down towards the BOTTOM of the list of possibilities.


Perhaps when you reformatted, not all drivers were installed properly.
Go to the HP/Compaq site and try getting the latest video driver.
Also...right-click on My Computer and go to Properties. Click on the Hardware tab and then Device Manager. Any yellow exclaimation points or question marks?