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Answer» I got this screen today when I was running the Search function. It said windows had shut down and there was a "memory dump"
I restarted my computer and all seems OK, but I wonder why it did this. I have noticed lately that my computer just doesn't seem to have as much power as it used to. It bogs when running too many things. It's several years old, but the hard drives are not even a year old yet.
I Googled the IRQL thing and some posts are saying it could be device drivers or bad memory sticks.
Any ideas?
XP Pro w svc pack 2
McAffee anti virus
AVG anti spyware
Malwarebytes anti malware
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:09:17 PM, on 7/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\WINDOWS\system32\ZuneBusEnum.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\hpq\HP WIRELESS Assistant\HP Wireless Assistant.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Eraser\Eraser.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\PROGRA~1\hpq\Shared\HPQTOA~1.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper CLASS - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [StxTrayMenu] "F:\ceedo\Program Files\Seagate\SystemTray\StxMenuMgr.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\Eraser.exe -hide
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: VPN Client.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Hydraquip.com
O17 - HKLM\Software\..\Telephony: DomainName = Hydraquip.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Hydraquip.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = Hydraquip.com
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: Seagate Sync Service - Unknown owner - F:\ceedo\Program Files\Seagate\Sync\SeaSyncServices.exe (file missing)
--
End of file - 6041 bytes
The log is clean.
Two main suspects for that error:
- overheating
- bad RAMAlso, what driver or file was mentioned?
Usually it will tell you which file caused the problem. I don't remember what it said. If it happens again I'll write it down.
Does memory just go bad over time?
When it happened, the computer had not been turned on very long so I don't think it could have been overheating. Could the problem be from all the other times it got hot in the past?
I think I will replace the memory. I see a large difference in prices. Best buy wanted 150.00 ea! I was expecting it to be about 50-75 dollars ea. Is there that much difference in quality?
JimLet 'Crucial Memory' do a scan and see what the memory costs.
http://www.crucial.com/systemscanner/
Quote Does memory just go bad over time?
RAM can go bad any time.
Quotethe computer had not been turned on very long so I don't think it could have been overheating
Processor heats up in a matter of seconds.
Get Speedfan: http://www.almico.com/sfdownload.php to check on your temps. Post them back here.
QuoteI think I will replace the memory. I see a large difference in prices.
Before you do anything, get Memtest.
Download: http://www.memtest.org/
Tutorial: http://www.techspot.com/vb/topic62524.htmlAfter crucial scan, you may visit: http://www.newegg.com/ to compare prices.
Quote from: Broni on July 13, 2008, 09:15:53 PMAfter crucial scan, you may visit: http://www.newegg.com/ to compare prices.
Correct Crucial isn't a must buy but,a very good site to find the right
memory.I should mention that more often. Thanks for the imput Broni. Good morning,
Before comming here today I already reinstalled my original memory sticks. 512mb ea. To satisfy my own curiosity I am willing to put the new ones back in and test when I get time, but I'm at WORK so that has to wait. The memtest thing seems a little scary. They say to download and write it to a cd then boot from the cd?
I've never done that so I don't know what to expect.
I did get the Speed Fan and ran it. It says:
HD.0 37c.
HD.1 30c.
Core 49.c ( once it was at 50.c) And a little red fire thing comming on and off.
Thanks,
JimDon't worry, memtest won't break anything.
As for your temps, are they from when computer is idle?
What type of processor is it? Hold Windows key, and press Pause/Break key to find out. The computer was pretty much idle I guess. Should I load it down somehow?
Temps right now are:
HD0 39c
HD1 34c
Core 51c
It has AMD Turion 64 Mobil Processor ML-40 2.2 GHz (windows key pause/break didn't work but I never took the stickers off!)
For the Memtest thing. They say to write that boot disk and leave it in the drive and shut down/boot from the disk. What stops the computer from booting up normally?
JimMax temp for your processor is listed at 95C, so you should be OK.
QuoteWhat stops the computer from booting up normally?
Boot sequence in BIOS. If floppy drive is listed first, this is where your computer will want to boot from, first. Thanks Broni,
When I get the chance, I'll try the Memtest, (mostly for my own education).Your patience with us nongeeks is much appreciated.
Jim
Quotemostly for my own education
That's what counts the most Hey Broni,
Some time has passed now, I hope you remember this. I still have the "SpeedFan" and have been watching my temps. Right now the core is at 54c, but it goes way up when my machine has to work hard. I just installed an RC flight simulator by Realflight.(G4). The core was at 90c for about 10 minutes. I tilted it up to listen to the fan, and it was running, but then my computer just shut down completely.
I assume that's too hot. Does the CPU or whatever need REPLACING? Can that be done in a laptop, or is it worth it?
I haven't ever cleaned the inside but I don't think the airway is clogged up. If the fan is running and it overheats, what can I do?
HP dv8130us
AMD turion 64 ML-40
2.2 ghz
2 gb mem new today!
220 gb hhd (5400 rpm)
Jim
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