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Solve : Is it software? or hardware? or infection? or....?? |
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Answer» I've got a Vaio w/ MCE that has pretty much taken a dump for several reasons, just not sure how to prioritize fixing the problems. Here is a summary: Windows Media Centre Edition.....MCE.While in Safe Mode... 1. Navigate to: C:\Windows\Minidump folder. If you see any .dmp files, zip all of them, and attach zipped file to your next reply. Vista users You may need to copy .dmp files, paste them into some other folder, or desktop, and zip them there. 2. Download HijackThis (use Safe Mode with Networking, or download it on another computer): http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download by clicking on Download HijackThis Installer Install, and run it. Post HijackTHis log. Do NOT attempt to FIX anything! NOTE. If you're using Vista, right click on HijackThis, and click Run as AdministratorHJT log FOLLOWS, Minidump files in attached .zip. Thank you. Almost forgot, the original HDD (C:\) is 15GB(!). I had added a 175GB and basically tried to load everything on there, leaving the root for the OS and all the stuff that just doesn't run right if it isn't on the root drive. Looks like the laws of "bloated MS code" may have finally caught up with me... Logfile of TREND Micro HijackThis v2.0.2 Scan saved at 01:52:56, on 6/29/2009 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Safe mode Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\SYSTEM32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - D:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll (file missing) O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll (file missing) O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [sHotKey] "C:\Program Files\SONY\sHotKey\sHotKey.exe" O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe O4 - HKLM\..\Run: [ZTgServerSwitch] "c:\program files\support.com\client\bin\tgcmd.exe" /server O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [APVXDWIN] "d:\Program Files\Panda Security\Panda Internet Security 2008\APVXDWIN.EXE" /s O4 - HKLM\..\Run: [SCANINICIO] "d:\Program Files\Panda Security\Panda Internet Security 2008\Inicio.exe" O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKCU\..\Run: [H/PC Connection Agent] "D:\Program Files\Microsoft ActiveSync\wcescomm.exe" O4 - HKCU\..\Run: [updateMgr] D:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_1_0 O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] d:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] d:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user') O4 - Startup: OpenOffice.org 2.4.lnk = C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - D:\PROGRA~1\MICROS~1\INetRepl.dll O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - D:\PROGRA~1\MICROS~1\INetRepl.dll O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - D:\PROGRA~1\MICROS~1\INetRepl.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} - O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - http://www.sibelius.com/download/software/win/ActiveXPlugin.cab O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup162.cab O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe O23 - Service: Panda Software Controller - Panda Software International - d:\Program Files\Panda Security\Panda Internet Security 2008\PsCtrls.exe O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software International - d:\Program Files\Panda Security\Panda Internet Security 2008\PavFnSvr.exe O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software International - d:\Program Files\Panda Security\Panda Internet Security 2008\pavsrv51.exe O23 - Service: PMJ151 AutoLaunch Service (PMJ151LA) - Matsushita Electric Industrial Co. ,Ltd, - C:\WINDOWS\PMJ151LA.BIN O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: Panda Antispam Engine (pmshellsrv) - Panda Software International - d:\Program Files\Panda Security\Panda Internet Security 2008\AntiSpam\pskmssvc.exe O23 - Service: Panda Host Service (PSHost) - Panda Software International - d:\program files\panda security\panda internet security 2008\firewall\PSHOST.EXE O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software International - d:\Program Files\Panda Security\Panda Internet Security 2008\PsImSvc.exe O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SsBeSvc.exe O23 - Service: SonicStageMonitoring - Sony Corporation - C:\Program Files\Common Files\Sony Shared\WMPlugIn\SonicStageMonitoring.exe O23 - Service: Sony TV Tuner Controller - Sony Corporation - C:\Program Files\Sony\Sony TV Tuner Library\halsv.exe O23 - Service: Sony TV Tuner Manager - Sony Corporation - C:\Program Files\Sony\Sony TV Tuner Library\RM_SV.exe O23 - Service: Sony TVTA Manager - Sony Corporation - C:\Program Files\Sony\Sony TV Tuner Library\SMceMan.exe O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe O23 - Service: Panda TPSrv (TPSrv) - Panda Software International - d:\Program Files\Panda Security\Panda Internet Security 2008\TPSrv.exe O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\System32\UAService7.exe O23 - Service: VAIO Media Music Server (VAIOMediaPlatform-MusicServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe O23 - Service: VAIO Media Music Server (HTTP) (VAIOMediaPlatform-MusicServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe O23 - Service: VAIO Media Music Server (UPnP) (VAIOMediaPlatform-MusicServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe O23 - Service: VAIO Media Photo Server (VAIOMediaPlatform-PhotoServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Photo\appsrv\PhotoAppSrv.exe O23 - Service: VAIO Media Photo Server (HTTP) (VAIOMediaPlatform-PhotoServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe O23 - Service: VAIO Media Photo Server (UPnP) (VAIOMediaPlatform-PhotoServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe O23 - Service: VAIO Media Video Server (VAIOMediaPlatform-VideoServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Video\GPVSvr.exe O23 - Service: VAIO Media Video Server (HTTP) (VAIOMediaPlatform-VideoServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe O23 - Service: VAIO Media Video Server (UPnP) (VAIOMediaPlatform-VideoServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe -- End of file - 9179 bytes [attachment deleted by admin]Your low hard drive free space may be the main issue here, but if anything else, dmp files may INDICATE some RAM problem. If you have more than one RAM module installed, try starting computer with one RAM stick at a time. If you have only one RAM stick installed... ...run MEMTEST: http://www.techspot.com/vb/topic62524.html |
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