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Answer» I have windows vista
Yesterday ,after rebooting, my computer PERFORMED a disk check. After rebooting again, the computer worked normally *until* I came to the windows logon screen. Instead of having just two user accounts (ADMINISTRATOR and Our FAMILY), a third one appeared. This one was also named "Our Family" and was password protected. Neither of our user accounts were ever password protected. Not knowing the password I obviously couldn't access that account. After logging in to the non-password protected "Our Family" account I noticed the desktop screen has the SAFE mode appearance even though I wasn't in safe mode. Also Java quit working, the audio service wouldn't run, and the 6to4 adapter wasn't working properly among other issues. I decided to try to restore windows to an earlier version. In attempting to do so, I receive this error message:
I went to services to turn on the Volume Shadow Copy Service however I received another error message:
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