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Answer» Hi there,
My computer recently CRASHED on me and the only way i could get it back was to reformat the hard drive. After formating the hard drive the computer screen resoloution would not get any BIGGER than something like 800x600. I followed what the help tab suggested and now when the computer LOADS and gets to the log on screen the monitor goes blank and i can do nothing. I can type in my password and the computer seems to load like it always does but nothing shows up except a black screen. I have microsoft xp service pack 1a. any suggestions would be greatly appreciated.hello
firstly you really need to tell us about your machine
ok that out of the way you could TRY turning on your computer whist pressing f8 this should give you a menu that will let you load in safe mode.
go into start control panel system select hardware tab then select device manager look at displays and see if your video card/driver is mentioned take a note of it anyway
now go to start programs accesories system tools system restore and select a restore point to just before the problem happened
go through the process and even though the screen size isnt to your liking get on to the internet and do a search for your video card drivers
hopefully this could help
bartrob After a FORMAT your drivers are wiped out...you will need to re-install all your drivers including Video, MBoard and sound and network controllers. Did this machine ship with a driver CD originally ? ? If so use those.Well the computer i have is an older dell 2400 series. if that helps you out. but the problem i am having after installing all of the drivers on cd that came with the computer. when the computer starts up and you see the microsoft symbol and the little bar, after it gets past that, the screen goes completely blank. i am at a loss and don't know what to do. i cant do nothing because i can't see what i am doing. i have tried logging on in safe mode and almost everyother mode i can i have even tried using the load last known successful what ever option. i hope that gives you a little more detail on whats going on. any help again would be greatful.Are you saying you cannot get into safemode ? ?that is correct i can not log on to my computer even in safemode
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