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Solve : Kaspersky password Refusal to remove.? |
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Answer» HI and appreciate the gander. I recieved a laptop last christmas from santa and now that the security subscription is up and upon Kaspersky's demand for compensation i've decided a different ROUTE for my pc's virus PROGRAM. On doing some research i've found out that Santa,in his quest to keep within the parameters of the holiday budget,picked this HP Pavillion g6 up at best buy as a showroom model.As much as i love santa,i wish she'd take'n different steps but don't get me wrong its a nice laptop. ISSUE:Cannot remove spyware/internet program for lack of providing the proper password they want you to produce at the very end of the removal process. KASPERSKY 2012 INTERNET SUITE on windows 7 home edition ps. come to find out,this laptop was previously owned by a friend to my stepsons wife who's boyfriend works at best buy. lol poor santa,took again If you have the system restore CD that came with this system you can restore this system back to factory and gain control over what software to add/remove after the system restore has been completed.Funny...i've never seen a password for removing Kaspersky... Course i haven't used it in 3 years so things may have changed... Actually i think it's ironic that an App would NEED a password to un-installl....sounds like something Norton would do. Quote from: patio on July 16, 2012, 06:06:22 PM Funny...i've never seen a password for removing Kaspersky...Yup,Dollars and cents.They hold your PC Hostage or maybe ransom demand is a better way to put it. I have found all of the Big Internet Security Conglomarettes to tie up CPUsage. So i got smart(cannot believe i just said that,,lol)and downloaded MSS for Gratis,and works fine.Well,for the last 7 years i would guess. Hey thank you for taking the time to give me some advice. Oh yes and i did not recieve any CD-Roms with it,oh well. Quote from: logansroll55 on July 22, 2012, 09:41:33 PM Yup,Dollars and cents.They hold your PC Hostage or maybe ransom demand is a better way to put it. I have found all of the Big Internet Security Conglomarettes to tie up CPUsage. So i got smart(cannot believe i just said that,,lol)and downloaded MSS for Gratis,and works fine.Well,for the last 7 years i would guess. Hey thank you for taking the time to give me some advice. Oh yes and i did not recieve any CD-Roms with it,oh well. It's not about holding your computer hostage. It's a security feature to prevent unauthorized removal of the software by malicious programs or people. The user puts that password in and the user is expected to REMEMBER. This isn't Kaspersky's fault. I would suggest either trying to get the password from the person who originally had the laptop. You could also try contacting Kaspersky. Their customer support is quite good and they might be able to offer you an alternative method to remove the software without having to do a system restore. http://usa.kaspersky.com/support |
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