Solve : Lap Top freezes after starup?

1.	Solve : Lap Top freezes after starup?
Answer» Whenever I turn on the laptop, it starts up without a problem but freezes after that. I wait for quite a while and then a window opens up asking for a password for Kaspersky which I close as I did not opt for a PW. Then I get a notification saying that my MALWAREBYTES Real Time PROTECTION has been turned off. Is there a conflict the two? Both have been paid for. Windows 7ULTIMATE Service pack 1 DELL PROCESSOR i7 2630 QM 32 Bit Thanks in advance my laptop will not go to any WEB page. I am sending this email via my mobile. I try to work with Internet Explorer and FIREFOX. Both fail to go to any site.Try using Ping command to test your internet CONNECTION. See https://www.verizon.com/support/residential/internet/fiosinternet/networking/troubleshooting/questionsone/122595.htm for a reference.

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