Hello again. My wifes laptop won't play cd's or dvd's. I look in "computer" and the cd drive is not listed.
Once in a while it works but usually does not. Maybe thats a hardware issue? How would I check?

HP Pavilion dv 6275 us
Vista Home Premium
Jim
Turn laptop off. Physically remove the drive. Put it back. turn laptop on.
If the above didn't work...
Try one of these:
1. http://support.microsoft.com/kb/314060
or...
2. Download, and run Restore Missing CD Drive patch
Double CLICK on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
or...
3. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.Hello Broni,
Just fyi, the cd/dvd is NOT even listed in the device manager.
I will try the above-- remove/replace the cd drive.
Thanks,
JimI didn't say anything about the drive being present in Device Manager.
Re-read my PREVIOUS reply.Broni,
I just forgot to tell you about the device manager thing in my first post. My bad.

I removed and REPLACED the cd drive and now everything LOOKS good. The drive is working!
Thanks again,
JimCool

HAPPY NEW YEAR!!!