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Solve : Laptop won't fully boot at home - does at Geek Squad?

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My HP laptop stopped booting all the way a few weeks ago. I press the power button, the FAN turns on and then the caps lok and num lock lights blink. I tried to troubleshoot with no success and took it to Geek Squad this weekend. When they plugged it in and turned it on, it BOOTED RIGHT away, no problems, nothing lost. They probably thought I was CRAZY. They suggested I get a new power cord as the one I have has a broken ground prong (I also do not have a battery). So I did and took it home and tried turning it on with both the old and new power cords in several different power outlets in the home, with and without a surge protector. Nothing different happened!

Why does it boot at Geek Squad, but not at home?? How can I make it boot at home??Quote

Why does it boot at Geek Squad, but not at home?? How can I make it boot at home??
Quote
There are things science can not explain.
Power receptacle on laptop is broken; i.e. not making good contact.Computer_Commando: That makes sense, but why did it work when they plugged it in at Best Buy? Scream, TEAR hair out!
Could be you have dirty power at home? Or low voltage? Is this a location fed from wires on poles? Could you try a friends house?
Quote from: JENNHENDRIX on October 09, 2013, 01:08:33 PM
Computer_Commando: That makes sense, but why did it work when they plugged it in at Best Buy? Scream, tear hair out!
They got lucky.


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