On the main log in screen, where you select which user you would like to log in under, i cannot log in. I have a HP w19e. When I attempt to log in under the user NAME "loading your personnel settings" APPEARS quickly and then changes to "logging off..." and then "saving your personal settings". Please help. I think the problem may be connected to the malware error people where recieving while TRYING to get on facebook because I experienced that problem before I ended up reseting the computer to try and resolve it. Thank you Can you log in in Safe Mode?It doesn't give me
the option to so no I
cannot. I've tried reseting the computer and
leaving it off but nothing changesCan you burn a CD?

Avira AntiVir Rescue System

1. Download the Avira AntiVir Rescue System
- If you need a free burning application, CDBurnerXP works on all operating systems from Microsoft Windows 2000 SP4 onwards.
2. Place a blank CD in your burner and double-CLICK on the downloaded file.
3. The program will automatically burn the CD for you.
4. Place the burned CD into the affected computer and start the computer with the CD in the CD tray.
5. On the bottom left side of the screen there are 2 flags. Using your mouse click on the British flag to use English.
6. Click on the Configuration button.

- Select Scan all files
- Select Try to repair infected files and Rename files, if they cannot be removed
- Select Scan for dialers
- Select Scan for joke programs (Jokes)
- Select Scan for games
- Select Scan for spyware (SPR)

7. Click on Virus scanner
8. Click on Start scanner at the bottom of the screen.

9. Let Avira finish it's scan and then REMOVE any threats found and then exit out of the scanner.
10. Take the CD out of the CD/DVD tray and then restart the computer.

If needed see this Tutorial for the Avira Rescue CDI can't log on to the computer to download the software. I got to safe mode however the same
problem occured(the log in loop) At the logon screen in safemode hit Enter...
This should log you into the Admin account.