I am running on Windows 2000, I believe. (It is a work computer.) I am unable to login because when I get to the login screen it FREEZES and won't allow me to do anything with either the mouse or the keyboard.

My IT Dept. has CONFIGURED a new hard drive and everything works alright with it but I don't want to lose the information that was on my old hard drive. Is there any way to get beyond this problem so I can ACCESS my data? (If I send them the old hard drive I don't expect to get any of my information back and I really hate to have to try to rebuild everything on the replacement.)

I have tried starting in safe mode but the same thing happens when it gets to the login screen. I tried holding down F8 UPON startup but the computer made a lot of noise and I didn't get to the "Windows Advanced Options" as I had expected to.

Can anyone help?Can you boot to safe mode?Try booting in safe mode and make a big registry cleanup. Maybe this will solve your problem. Ignore this guy.Quote from: Johns on November 27, 2009, 09:33:02 AM

Try booting in safe mode and make a big registry cleanup. Maybe this will solve your problem.