i have a problem. my COMPUTER was working fine a day or so ago. i went to open up microsoft word and the computer said "this action is only valid for products that are currently installed but i used it about a day ago. any help will be greatly appreciated More info, please. What version of Windows and of Word/Office? Do you have your Office CD? Is this a genuine Microsoft edition of Office? What source did you buy it from? How long have you had Office installed?

Are you having any problems STARTING other programs? Other than this problem, is your computer running normal?windows 2000. word 2003. no i do not have my office CD. it is a genuine micorsoft edition of office. the computer was given as a gift. office has been installed for at least 2 years. i have no other problems starting other programs. my computer is still running normally. it's just microsoft word, excel, and powerpoint that do not work.Not having the Office CD may be a MAJOR problem here. You may need it to resolve this. Do any other Office components [Access (if you have it), Outlook] work?

Do you have firewall and anti-virus protection on that computer? Do you use any spyware/adware removal tools?

Try a search to see whether you can find the file launches Word. Search your hard drive for winword.exe. Same for excel.exe.
Access does not work either. i have Norton anti virus. Quote from: soybean on April 02, 2007, 07:06:06 PM

Not having the Office CD may be a major problem here. You may need it to resolve this. Do any other Office components [Access (if you have it), Outlook] work?

Do you have firewall and anti-virus protection on that computer? Do you use any spyware/adware removal tools?

Try a search to see whether you can find the file launches Word. Search your hard drive for winword.exe. Same for excel.exe.