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Answer» Hi! I less than proficient with computers and believe I had a virus etc. which was making my computer have pop up messages from Windows. I reinstalled back to ORIGINAL configuration or so I thought by using the system recovery. I have ALSO installed RegCure. My problem now is I have no Control Panel. I can't find it because it evidently tired and left. I also get this message - RESTRICTION - The operation has been CANCELLED due to restrictions in effect on this computer. Please contact your system administrator. I am the only one who uses this computer so I am the administrator and I don't have a clue what this is or why! I sure could use some help. I appreciate any guidance you can give me. Terri1850You said you did a System Recovery. I guess you meant System Restore. You can do another System Restore further back.
You could try Restore to an Earlier date before this problem started. Start - all programs - accessories - system tools - system restore. Microsoft has a Malicious Software Removal Tool (KB890830) http://www.microsoft.com/downloads/details...;displaylang=en
To check on your windows files use. 1. Error Checking- This takes about 30 minutes. Start - my computer - right click local disk © - properties - Tools Tab - Error checking section - Check now - check mark both boxes - Start - This requires a restart to begin.
2. Start - Run - type - sfc /scannow - OK Don't forget the space between c and / You may need the Recovery CD if any thing is found wrong Don't insert unless asked for.
Do a general cleanup. To clean out unwanted files.
Start - Control Panel - Internet Options OPEN - Delete cookies, Delete files (select all off-line content) - Click OK to Exit.
Then go to Start - Run - ENTER %temp% - Click OK - Click Edit - Click Select All - Delete.
Start - Run-Type - C:\windows\temp - OK - and select everything except temporary internet files, cookies and history folders and delete them. Then Restart your computer.
Then use the Defragmenter. Start - All Programs - Accessories - System Tools - Defragmenter - Analyze and Defragment. You may want to follow this:
Malware Guide
Please keep us posted...
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