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Answer» OS: Windows XP Pro
CPU/Ram: 512
Manufacturer/Model: E-machines/W3115
Comment:
When I go to run SFC / SCANNOW. I get this error message: Files that are required for Windows to run properly must be copied to the DLL cache. Insert your Windows XP Professional Service Pack 2 CD now.
Problem is that I don't have one. This is the 3rd time in 6 months that this has happened. Pc is out of warranty now. When I bought this pc it had Windows XP media center on it after 2 times sending the pc to e-machines to be repaired they put XP Pro on it, which I like better as the media center edition was a bare bones edition. My computer runs fine expect for this and I can't add an Microsoft Office program that I recently purchased. I work from home and can't afford to be with out the computer. Is there any way to fix this with out LOSING my pc. Thanks!!
You can try contacting Gateway (makers of eMachines) and see if you can get them to send you the proper CD. In my experience, however, they're very stubborn and do what they can to avoid sending it.
Do you know which DLL's are missing? Perhaps you can down download and replace them.Have a look at this:
http://support.microsoft.com/kb/236995
May be you need to increase that size.
Quote from: vibhor_agarwalin on June 05, 2007, 06:21:49 AM Have a look at this:
http://support.microsoft.com/kb/236995
May be you need to increase that size.
That article won't help her...the files are not in dll cache as she does not have an XP SP2 CD.
The article references CHANGING the cache size.
Beth the only temporary solution i see for you is to find a FRIEND or family member who has an XP SP2 CD....it must be shiny and say Microsoft all over it for this to work.
Let us know...
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