|
Answer» Hi all - I am having a series of issues with my desktop computer. First the specs:
Dell Dimension 435T
i7 CPU, [emailprotected]
12GB RAM
1TB Hard drive
Windows 7 Home Premium, 64bit
BitDefender Security Package/
Installed software: Office 2010; Photoshop 6; Lightroom 5;
The issues: the system slows down erratically without identifiable pattern. [Regardless of what AP I'm using or what else may be running]
The system FREEZES and the little blue whirly thingie [gotta love the tech terms, huh?] goes around and the screen grays for a few seconds or for many minutes. I can sometimes wait it out, but other times I have to reboot in order to resume
I can often type faster than the system can respond
I often have to click on an icon multiple times to get the system to respond
Often I cannot open an application at all and must reboot in order to get that application to open
If I try to switch from one ap to another using the tabs, the screen grays and the spinning orb goes around and around for up to several minutes
What I have tried: defraging the drive; running Malwarebytes to identify and remove any malware (It found nothing); running Dell diagnostics - which hung and never completed after multiple tries.
If I've left any important information out, please let me know. I am not an expert. Thank you for any help
Do you have an anti virus app installed? If so, did you run a full scan with it?Yes, I have BitDefender and Malwarebytes. I have run both (multiple times) and they have found no errors, virus or malware. What are your system temps like ? ?Umm - sorry, but I don't understand the question. Are you asking if the computer is running hot, as in the fan isn't doing an adequate job? Or are you asking if the temp file is too full or large? If it's the physical temperature of the system, then the answer is cool. There are two on-board fans and the CPU is cool to touch. The area around the power board [I'm probably not using the right term. What I mean is where the plug enters] is cool to touch. This power center sits above the inputs for USB enabled devices, the audio PORT and ethernet ports. All are cool to touch. I'm not sure where else to check operating temperature. [Presuming this is what you mean] As for temp files, that folder is EMPTY. In my work, I do a lot of uploads and downloads often of large GRAPHIC files. Therefore, I usually clear my temp files and download files once a day. If I'm COMPLETELY misunderstanding your question, please explain what you are asking. Thanks! Sorry i was unclear...i meant temperatures...
DLoad and run SpeedFan...save the readings to a txt fil...or screenshot and Post them here...Okay - here's the screen shot:
[recovering disk space, attachment deleted by admin]Quote from: Carney on September 15, 2013, 02:02:03 PM Hi all - I am having a series of issues with my desktop computer. First the specs:
Dell Dimension 435T
i7 CPU, [emailprotected]
12GB RAM
1TB Hard drive
Windows 7 Home Premium, 64bit
...running Dell diagnostics - which hung and never completed after multiple tries.... 1. Run chkdsk /r from command prompt. Will require restart to run, it will ask you. If no errors then go to #2 below.
2. Could indicate a hardware problem; need to test RAM & hard drive.
Try downloading Speccy and then install the program. To post and publish a snapshot of your PC.
. In the Menu bar, click File -> Publish Snapshot
. Click Yes > then Copy to Clipboard
. On your next reply, right-click on a empty space and click Paste on reply box then click Post. Hi folks and thank you for the help. It appears as if my hard drive is the culprit. I ran Check-disk and it displayed several error messages. I then ran Seagate Seatools and it too found errors and stopped the scan. I am now running Seatools-DOS in hope of making repairs to the HD. It should take about 4 hours according to Seagate, so I still don't know if I will be able to save the hard drive or if I will have to replace it - UGH. Thanks again -HDD errors pretty much cannot be fixed by any software...
Start shopping for a new hDD.
If you need suggestions on cloning ytheold to the new let us know...If there are disk errors, the cloning won't work or the clone will be corrupted.Not in all cases...i've done many successfully with failing HDD's...
|
