new here and a first POST
having trouble getting my computer to open,it will only minimize to the system tray.
right clicking on "my computer" in the tray brings up the menu but
restore or maximize option does nothing,
not sure what to do next.
i have win XP media centre serv pck2 ver2002
all updates installed& virus scanned,noticed this a week ago but nothing serious has
been changed or added to the system, Iv'e googled and searched ms knowledge base
but haven't come up with an answer,maybe the wrong search terms used,
any help would be appreciated,,thank you
Does it happen when you open My Computer from desktop shortcut?
How about opening it from Start menu?no it dosen't matter which way you try to open
it will only go to the tray,i can get into c drive by right clicking the icon ,
going to manage,
going to disk management,
and right click the disk, and left click on open and it willCan you open Windows Explorer?I just finished an online scan and it came up with a possible
browser hijack ,deleted now and now windows explorer will
open
thanks for your help BroniWe better check your computer more thoroughly...

1. Run free ESET Online Scanner at: http://www.eset.com/onlinescan/
Note: This Scanner is for Internet Explorer Only
1. You will notice that the "Start" button is grayed out. Place a check mark at "YES, I accept the Terms of use". The "Start" button will become visible. Click on it.
2. If it wants to install an ActiveX component allow it
3. You will be asked to install an ActiveX, click the "Install" button (Note: If you have a Firewall install you may have to approve the installation)
4. Once ActiveX control is installed click on the "Start" button to initialize the scanner
5. After initialization is complete uncheck\untick "Remove found threats"
6. Check\tick "Scan unwanted applications"
7. Click the "Scan" button
8. Once the scan is done, you will find a log in C:\Program Files\esetonlinescanner\log.txt
Post ESET's log.

2. Download SUPERAntiSpyware Free for Home Users:
http://www.superantispyware.com/

Print these instructions out.

* Double-click SUPERAntiSpyware.exe and use the DEFAULT settings for installation.
* An icon will be created on your desktop. Double-click that icon to launch the program.
* If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html.)
* Close SUPERAntiSpyware.

Restart computer in Safe Mode.
To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; pick Safe Mode; you'll see "Safe Mode" in all four corners of your screen

* Open SUPERAntiSpyware.
* Under "Configuration and Preferences", click the Preferences button.
* Click the Scanning Control tab.
* Under Scanner Options make sure the following are checked (leave all others unchecked):
o Close browsers before scanning.
o Scan for tracking cookies.
o Terminate memory threats before quarantining.
* Click the "Close" button to leave the control center screen.
* Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
* On the left, make sure you check C:\Fixed Drive.
* On the right, under "Complete Scan", choose Perform Complete Scan.
* Click "Next" to start the scan. PLEASE be patient while it scans your computer.
* After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
* Make sure everything has a checkmark next to it and click "Next".
* A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
* If asked if you want to reboot, click "Yes".
* To retrieve the removal information after reboot, launch SUPERAntispyware again.
o Click Preferences, then click the Statistics/Logs tab.
o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
o If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
o Please copy and paste the Scan Log results in your next reply with a new HijackThis log.
* Click Close to exit the program.
Post SUPERAntiSpyware log.

3. Download HijackThis:
http://www.snapfiles.com/get/hijackthis.html
Post HijackThis log.IE wont hook up to the net,not sure why but i did get the others done

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/11/2008 at 04:00 PM

Application Version : 3.9.1008

Core Rules Database Version : 3378
Trace Rules Database Version: 1372

Scan type : Complete Scan
Total Scan Time : 00:19:08

Memory items scanned : 160
Memory threats detected : 0
Registry items scanned : 4484
Registry threats detected : 2
File items scanned : 24757
File threats detected : 14

Unclassified.SpywareBot (Not A Threat)
[SpywareBot] C:\PROGRAM FILES\SPYWAREBOT\SPYWAREBOT.EXE
C:\PROGRAM FILES\SPYWAREBOT\SPYWAREBOT.EXE
HKU\S-1-5-21-1060284298-261478967-839522115-1003\Software\SpywareBot
C:\Program Files\SpywareBot\AddOns\PostQuarantine.pie
C:\Program Files\SpywareBot\AddOns
C:\Program Files\SpywareBot\DataBase.ref
C:\Program Files\SpywareBot\Launcher.exe
C:\Program Files\SpywareBot\SpyCleaner.dll
C:\Program Files\SpywareBot\SpywareBot.url
C:\Program Files\SpywareBot\TCL.dll
C:\Program Files\SpywareBot\vistaCPtasks.xml
C:\Program Files\SpywareBot\zlib.dll
C:\Program Files\SpywareBot
C:\Documents and Settings\All Users\Start Menu\Programs\SpywareBot\SpywareBot on the Web.lnk
C:\Documents and Settings\All Users\Start Menu\Programs\SpywareBot\SpywareBot.lnk
C:\Documents and Settings\All Users\Start Menu\Programs\SpywareBot


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:10:02 PM, on 1/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nTrayFw.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [nTrayFw] C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nTrayFw.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SW20] C:\WINDOWS\system32\sw20.exe
O4 - HKLM\..\Run: [SW24] C:\WINDOWS\system32\sw24.exe
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [LiveMonitor] C:\Program Files\MSI\Live Update 3\LMonitor.exe
O4 - HKLM\..\Run: [ManualRun] "I:\AUTORUN\AutoRun.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'Default user')
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1177038100593
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Apache Software Foundation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SiSoftware Database Agent Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite XIb\Win32\RpcDataSrv.exe
O23 - Service: SiSoftware Sandra Agent Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite XIb\RpcSandraSrv.exe

--
End of file - 5728 bytes
Quote

IE wont hook up to the net