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Answer» Hi,
My first time on this site...my computer keeps freezing up. I cant get far enough (without it freezing) to log online to try to download anything to repair it.
Any suggestions would be appreciated.
THANK you.try booting from safe mode.
During the 'start up' PROCESS of your computer, you usually will see a bunch of information displayed as soon as you turn it on - followed by an image of the company you bought the computer from, etc
somewhere along in there will be an option that says "boot options" and its usually F2 key. Though i've had some people say it can also be F4 or F12 - so just keep an eye out on your computer monitor for "boot options"
from there, you want to try and "boot from safe mode"
Thank you...however, i've tried safe mode. The user window comes up and then when i move the mouse it freezes. Any other suggestions?i'm not a 100% expert, but if you cannot get it to boot from safe mode, and it keeps freezing on you, i can only think of 2 more things.
1.) Boot from disk. Either a 3.5" "floppy" or a CD. If you dont have the boot disk that came with your computer, you can typically just download it somewhere online (make sure you get it for the proper operation system) and burn it to a CD or 3.5" disk.
I personally reccomend using the 3.5" - just save the file to the diskette and put it in the A: drive on the computer thats giving you problems - it will boot from there and you can try to repair the boot sector of your hard drive. What version of windows is your problematic PC running?
2.) if the above fails, the only other thing i can think of is to F-Disk. (reformat your harddrive) which is basically just wiping your hard drive clean and re-installing your operating system. This is a very long process, and it always sucks to LOOSE your files, but it's better than buying a new PC
To accomplish this, you'll need the disks that came with your PC.
How to Fdisk
Again, thank you for the info. I'll try and download the boot disk you have suggested. I bought this thinkpad for my son a couple years ago for college. He was going to trash it. I thought i might try and use it. Of course he doesnt have any of the disk that came with the computer. A couple times I've ACTUALLY gotten as far as "restore setting"..however, before i can get to a certain date it always freezes. Anyways, I'll try to find the correct "boot disk". Thanks again.Also, it has windows XP. any suggestions on a site to download the "boot disk"? Quote 2.) if the above fails, the only other thing i can think of is to F-Disk. Disregard the above, please.
Without some testing, we have no clue what your problem is, so there is no for fdisking anything.
Does it boot all the way to Windows?
How long does it stay up?
Are you doing anything in particular, when the computer freezes?
Do you have Windows CD?
It "almost" always BOOTS up to windows...when i move the mouse is when it freezes. Sometimes i can get farther than others...meaning there are several windows popping up with "aim", work offline, security updates. I move the mouse over to work offline...usually it freezes there. A few times I have been able to get to control panel...but after a couple clicks...if freezes and nothing will work. I have to hold the power button down to turn the power off.
Yes, I have a windows cd.How old is the computer? When was the last time, you cleaned it inside?its about 3 years old...i'm sure its never been cleaned. Should i just take to a tech and see if its worth fixing? I really dont know anything about computers. The laptop is a think pad r 60. I have a disc. to reinstall windows sp for a dell...can i try to reinstall the windows xp with a dell disc?Oh, it's laptop...
In any case, get a can of compressed air, and clean well all vents (with laptop off, of course).
Do NOT use vacuum cleaner.
We'll go from there.thank you for the info. I'll get the cleaner.
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