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Solve : My PC will not recognize my CD R-W Drive? |
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Answer» I am running Windows XP Professional, and have had it installed for about 9 month or so. I installed about 6 month ago a Sony CD-RW drive and it worked great until about a WEEK ago. It has disappeared completely. When I open My Computer there is no icon for my drive. If I insert a CD, the light comes on but it doesnt play. When I open the Device menu in System there is a yellow ! on that drive. I tried to uninstall it and re-install through the hardware wizard but to no avail. I tried to use system restore, but that is not working either. I DISABLED Norton Security and still no system restore. Should I maybe reinstall the SP2? Is there a utility that I can install that will help me diagnose my problem or does anyone have any suggestions. I can understand if it quit working when I installed my CD -RW drive, but its been working FINE for months and now all of the sudden its gone. Something must have happened during the night. Could it be a strange virus that Norton did not pickup? When I open the Device menu in System there is a yellow ! on that drive. This suggests to me that perhaps something has occurred to damage the driver... or perhaps you have opted to upgrade the hardware from the windows update site and the driver wasn't compatible ........ I would be doing this ...... shut down your pc , open the case and carefully unplug the 4 pin power supply to that cd drive and unplug the cable which rums from the drive to the mobo ( motherboard ) ........ then reboot the machine .......... after it has fully loaded ...shuti t down again and plug back in the cables you removed ...... Now boot up and watch the lower right corner of your monitor....... you should see the message ...... "New Hardware detected"......... then you should see either a message prompting you to install the driver or it will SAY new hardware SUCCESSFULLY installed ...... Now go to My Computer and see if it shows up ........ and if the exclamation mark is gone . dl65 |
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