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Solve : My USB wont work?

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Hi there,

I need some HELP please.

Ive been using my USB on my computer for a long time and now all of a sudden, it wont work. I put my usb into the port but it just sits there and does nothing with the blu light showing on my usb. Sometimes its says : there was a problem installing the hardware or something. I really dont know what happened. I just recently got IE 7 but this was happening before I changed anything. I have Windows XP service pack2. Any help is appreciated.

  Thanks Go to Control Panel/System/Hardware/Device Manager...there will be numerous listings for USB including busses and ports.
Right clik each of them and select remove.
Ignore the warning message.
Re-boot and Windows will AUTOMATICALLY re-install them.
See if this helps.I did for only one of them, it was the one I was having problems with But im scared that if I remove them all, I cant re-install them because I read somewhere in the support centre on my computer, that I need to go to the manufacturer or something. Im really getting worried now I keep on getting this message. I removed them all, and they all automatically re-installed. But the same thing keeps happening. I get this message:


Windows cannot use this hardware device because it has been prepared for "safe removal", but it has not been removed from the computer. (Code 47)

To fix this problem, unplug this device from your computer and then plug it in again.

Click Troubleshoot to start the troubleshooter for this device.


I did everything. I even removed my USB and hooked up my printer (it has a USB cord) to see if it works and it does,its only when I insert my USB drive that it does that.

Any help is appreciated. The method suggested has been tried and proved safe  many times....we would be doing others a disservice to offer bad advice here...

To try and remove the error message i would unplug ALL USB devices and shutdown. Wait 5 minutes and then re- boot the machine 2 or 3 times. See if this helps.

If this doesn't work let us know ...there are a few other things we can try.Yeah ive tried it a 5 or 6 times already maybe more. There is no other USB connections to the computer. Can we please try something else? Its just that I need to use my usb as it has some work on it I really need.


P.S Ive also tried inserting my USB into the USB slots at the back of my computer, it doesnt read it. Also the J: that is usually the one that I use for my USB at the front of the computer doesnt show up anymore. I hope I havent actually deleted it out of the whole computer system..... 

Thanks for the help. Quote

To try and remove the error message i would unplug ALL USB devices and shutdown. Wait 5 minutes and then re- boot the machine 2 or 3 times. See if this helps.

Have you done this yet ? ? Quote from: smurfette2031 on July 02, 2007, 01:27:01 AM
I did everything. I even removed my USB and hooked up my printer (it has a USB cord) to see if it works and it does,its only when I insert my USB drive that it does that.
Can you try using your USB flash drive on another computer?  Does it work?Yes ive tried removing all usb connections. ive rebooted my computer about 5 times. ive also tried putting my usb on my sister-in-laws computer it also brings this message:

 An error occured during installation. it could not be completed.(not exacly sure thats how the first bit goes) your hardware might not work properly.

(this happens opn my computer as WELL when I uninstall and re-install driver)

However, she does have a lexmark printer with a usb port and when I insert my usb into that, my usb works fine.

So im really really confused as to where the problem is.
Also like I said the J: where my usb goes on my computer has dissappearedMorning smurfette2031

Try this out.
1. How many drivers (Letter) do you have under My computer?
2. Try Control panel-->Administrative tools-->computer management-->Storage-->Disk management
and see if you can excess it from there if its not displaying thats means bye bye memory stick. Call me if you stuck. If its there and its sharing a driver letter its good you assign it to a different letter e.g(Z)

Let us know if U do this.....!!!!I have all the usual ones. (C:), (D:), (E:), I also have (F:), (G:), (H:), (I:), (J:) but J is the one im missing.

 Also F,G,H,( at the back of the computer) also sometimes dont show up. I even tried doing a system restore but the system wont restore back to an earlier time. i alwasy get the message Your computer cannot be restored to this time for some reason. I really dont understand why this is happening as I alwasy update my computer or I think I do anyways.

Anyways please help me, im really getting frustrated.

ThanksDo you have files on that flash drive that you still want to retrieve?  If so, I suggest you connect to your sister-in-law's lexmark printer, get the files you want, and then say goodbye to that flash drive.

Is it still under warranty?  Another thing you can try is go to Start/Run and type in sfc /scannow and hit Enter...have your Windows XP CD handy as it will ask for it.

Note: Remember the space between sfc and /scannow...hmmmm, i could try that, but I dont have the windows XP cd because Xp came with my computer when I first bought it. Is there anything else I can try:, because really i don think my usb is stuffed, i think its my computer. The drive has dissapeared....Borrow an XP CD to do this...it needs to be the same version as yours i.e. XP Pro w/SP2 or Home etc.


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