Hello! This is the first time I GET this sort of problem, yesterday I shut down my computer like normaly, BUT still had my android phone charging (with usb) when the computer did stop. Did not NOTICE until today. I get usb cable off the computer (while it was closed), Start the computer, and BAM the max I can see is the PLACE where we have to log into an user, I click on the icon, and it freezes for ever.


I tried to start the computer in safe mode and it works

Right now i'm trying a FULL scan with Malwarebyte, but I doubt it will help, i'm pretty sure it has something to do with the phone staying plugged to the computer while I shut it down yesterday..

Anyone has an idea / can help ?


Thank you!


i dont think it has anything to do with the phone being plugged in all night un PLUGGING it with out going thru the safe removle may have caused a file to become currupted thus causing the computer to freezeLet's try a couple of things. When the system first starts, tap the F8 Function key until you get to the advanced startup menu, then choose "Last Known Good Configuration". Does that work? If not, boot to safe mode, open msconfig, and on the General Tab choose "selective startup" (uncheck all three boxes) and reboot. Does that get you to safe mode? If not, open msconfig again and uncheck selective startup. If it DOES get you to regular mode let us know and I'll walk you through the next steps.When the system first starts, tap the F8 Function key until you get to the advanced startup menu, then choose "Last Known Good Configuration". Does that work?


Yes ThanksOkay, that was easy. Glad to help.