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Solve : need help accessing files?

Answer»

my COMPUTER has a problem when i log into a user on xp it LOGS out right away. i installed a second instance of xp which runs fine, but i wish to reformat so it all runs SMOOTH. problem is, i cannot access the my DOCUMENTS files from the old xp users that i wish to keep. ive tried the backup utility but when they are restored i open the file and they are EITHER blank documents or say access denied.

need help asap.Can you start in Safe Mode?

To enter safe mode:
Right before your computer displays the Windows screen (right after loading the BIOS) start pressing F8
Have you tried taking ownership of the files to which access is denied :-?

http://support.microsoft.com/?kbid=308421

Good luck.



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