1.

Solve : new disk - oops?

Answer»

That disk upgrade may not have been the best of ideas.

1) I get "preparing to install" messages every time that I start any Office product and then it tells me that it didn't LOAD quite right:
"An error OCCURRED and this feature is no longer functioning properly. Please run Setup and select "Repair..." to restore this application."

2) Can't do #1. If I load a setup disk, I get a message that:
"The patch package could not be openend. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows installer package."

3) Can't uninstall and do over: same message as #2

4) Where the *censored* are my emials going? My inbox seems to point to the correct outlook.pst, but it is not showing up in my inbox. The file shows recent modifications, but I can't see them. It's as if my email goes directly down a bottomless pit.

HELP!!!

BobMore details necessary!happily - what do you need?For instance, how "that disk upgrade" was PERFORMED, how big and what channel is "that disk" on?I installed a Seagate 300 as the D drive and ran the Seagate installation software to move everything on the 160 to the new 300 and then moved it to the C drive. Does that tell you what you need? I think most of my problems can be SOLVED if I can get rid of Office without the uninstall files. It won't even let me change the name of the Office directory and re-install. The re-install still sees the old programs, even though I can't use them any more.This whole procedure makes it easy to FUBAR a system. How about backing up data, put drives where they intend to stay and then reinstall?

Your boot.ini is probably tryng to boot from the D drive which is now C, by the way.It looks like the default to me:

[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="MICROSOFT Windows XP Professional" /fastdetect

Any other ideas?



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