I just recieved my COMPUTER and for whatever reason I can't seem to create new folders(I need this to PLAY my new game), or access the start menu for anything other than restart or shutdown. There don't seem to be any toolbars in like documents and such. If this helps, I believe its RUNNING on windows XP. Any help towards a solution would be GREATLY appreciated.Read This First - VIRUSES & Spywarehold down the f8 when booting and chose start pc with the last config.... and follow raptor  advice... I thank you for the tip, I will try it readily. Just one last thing, does it make a difference if it is windows 98(I do not know if it is se or xe or whatever)? If so, what then? I now know it is 98 that I have. Thanks in advancere-boot to the safe mode f5 or f8 and start windows at the msdos command prompt...A:\  choices  scandisk /all scanreg/fix or scanreg restore...typed after the A:\ [prompt] or go in safe mode   or load the win98se disk chose browse this cd option...and click the add/ons folder the n click the pws folder and scan down the page till you come across reg32 svr icon...next to it is one called setup...click this and it will re-insatall win98se and no file lost at all...beautiful system till m$oft screwed up it for winxp..and its seems that winxp is EXPERIENCING the same problem sp2..maybe the move for people to move to longhorn...create havoc people move to the next system who knows....woexp