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Answer» I am trying to help my mother in law with her computer problem and would appreciate any suggestions. She turns on her computer and it never gets beyond the WINDOWS XP page. A friend told US to GO to safe mode as soon as we turn on the computer. Then go to c drive and do "error checking". When we chose the safe mode option, it listed everything in her hard drive and then froze at that screen. We could not get beyond this screen. Any ideas?Welcome to the CH forums. hi, What is this supposed to MEAN ? ? ?Could try rebootingThere were no error messages.It could be a heating problem. Are you sure that the computer is freezing? Try ctrl, alt, del to see if the task manager will come. If it does, check applications to see if they are running or stopped.I'm not sure if it is called "freezing". It just will not go past that page that list all the items in hard drive. If it is not in safe mode, it will not go past the "Windows XP" graphic page. She lives about 90 miles from me. I was there this weekend trying all different things. If there is something she can do, it needs to be explained to me thoroughly so I can explain it to her.Quote from: patio on October 29, 2007, 08:16:32 AM Quote from: krone2800 on October 29, 2007, 07:26:02 AMhi, Yes,we must know... Ohhh c'mon fellahs - MasterBooter is here.... Have never used it so can't answer any queries.... LOL master booter - this is a software that can boot the Xp whenever the windows is not booting.it will help you to boot in your system... if u have windows cd you should be able to boot from it and RECOVER your OS. just hope your boot order has CDrom priority over C drive. |
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