Well now my computer really needs attention, it's an HP Presario with Windows XP, recently 3rd service pack, the bottom taskbar has just GONE missing, so no START button and no internet, I'm on a public computer and will be for only a few hours, I live out of town so you'll have to excuse me if I don't respond for awhile. so far, I've tried Ctrl/Esc as an alternative to the missing Start button but it's not working, neither is the windows flag button between Ctrl and Alt. I've somehow managed to SAVE some of my files/photos onto simple CD-R DISKS using Sonic, but they don't hold much, I picked up a Flashdrive thing and I'm hoping it will function with the little control I have, I know some of the bugs have kept me from using Hijack and getting proper help, I'm guessing it's time to save everything I can before jumping ship and reinstalling the OP. this is my first comp I would appreciate any and all help available. especially with not missing things I should be saving before I reinstall. besides file and folders, photos, is there anything else I should remember ? can I save the sites I have in Favorites ? how about all the work I've done on my Google Earth ?

Thanks in advance.

Kelly.

P.S. I'll check BACK in in a few hours before I leave.
Do This First then after you've saved your data we'll get you fixed up...but i suspect your infected.I'm afraid I don't own a second computer Bummer....That might slow things down. Are you allowed downloading things at the computer service?Thanks you guys for your help, my computer is back up a running now, I tried all sorts of suggestions but I guess my computer was just too messed up, I've had to reinstall the operating system and start from scratch, since my computer should be fairly bug free I've decided to buy a Seagate Replica to back things up, hopefully not so much work next time. thanks again.

Kelly.