Solve : Ok, I've been up all night trying to fix this and?

1.	Solve : Ok, I've been up all night trying to fix this and?
Answer» Ok, I've been up all night trying to fix this and NOTHING seems to work. Last night, I was trying to start AOL from my desktop icon and my computer froze up, so I restarted it and it went through like it was getting ready to let me log onto Windows and instead I get the blue fatal error screen and it says this: Stop c000021a {Fatal System Error} The session manager initialization system process terminated unexpectedly with a status of 0x00000000, 0x0000000 The system has been shut down. I have no idea where to even begin, I tried Chkdsk /r and it said it fixed everything it could find wrong, but it STILL doesn't work. Then I tried this bootcfg /rebuild, and the only thing that changed is when I start up the computer, it ask me what version of Windows XP Pro I WANT to use and none of them work. I guess I also need to delete the two others I created? I've also done STEP one in this process, http://webcast.broadcastnewsroom.com/articles/viewarticle.jsp?id=8658-0, but when I tried to do step two, it still brought me to the fatal error screen so I couldn't get past it. Anyway, that's pretty much all I've done...over and over. Anything else I can try? If you need more info let me know, I'm not sure how much I can give you but I'll try, I'm desperate. Thank you Can you still boot into Windows?nope, it just goes right to the blue screen!Before Windows loads, press f8 and select last known good configuration. If that doesn't work, re boot, KEEP pressing F8 and choose Safe mode. neither one works...still get the blue screen thanksHave you tried to reformat the HDD and then reinstall Windows XP? seems like the only option. What have you done prior to trying to start AOL software? Installed new drivers?my cousin is telling me I need to reinstall XP...I'm thinking that's my only option. The repair installation won't even worknothing, all I do on it is wordpad/AOL/a few games. Haven't installed anything in ages. If I do reinstall, how do I do it, do I need to delete everything and start fresh? You can reinstall Windows XP by simply booting from the Windows XP installation CD. Follow the on screen instructions. Before reinstalling Windows XP you should test the memory and Hard Disk Drive: Memory can be tested using Windows Memory Diagnostics(Click) The HDD needs to be diagnosed by software that can be obtained from the HDD manufacturer's webpage. What type of HDD do you have?ok, I have XP pro, and I realized I was using the XP home CD, would that make a difference? If I do end up reinstalling, will I need to delete the current windows? And finally, I have iTunes, will all of my songs from that be gone? ThanksTry a repair install using the WinXP Pro CD... patio. 8-) Quote ok, I have XP pro, and I realized I was using the XP home CD, would that make a difference? Yes. You should always install a legal version of Windows XP. Or at least a version that comes with Windows XP SP2. Quote If I do end up reinstalling, will I need to delete the current windows? Yes, reformatting means losing all data on the partition/hard Disk Drive that you choose. This is always C:\ Quote And finally, I have iTunes, will all of my songs from that be gone? Thanks Depending on where you stored them. If you reformat C:\ and your Itunes are stored on C:\, then yes, you will loose all your files there. However, if you have the skills and another PC at your disposal you could mount the HDD in a different PC and copy the data you want to save. You can not install Windows XP from the other PC, you will have to mount it back to do so. I got it fixed - thanks! I was ushing a legal version of both Home & Pro, I just had the disks mixed up. I ran a repair install once I figured that out and all of my programs are still there...my wordpard documents are gone, which sucks, but I'll live. All of my games, AOL, etc, is still there. The only problem is now, every time I try to pull up iTunes, it says it has to close and asks me if I want to report the error to microsoft? Try reinstalling ITunes, but back up data before doing so. Quote Try a repair install using the WinXP Pro CD... patio. 8-) How does this repair installation work, Patio?

Answer»

Ok, I've been up all night trying to fix this and NOTHING seems to work. Last night, I was trying to start AOL from my desktop icon and my computer froze up, so I restarted it and it went through like it was getting ready to let me log onto Windows and instead I get the blue fatal error screen and it says this:

Stop c000021a {Fatal System Error}
The session manager initialization system process terminated unexpectedly with a status of 0x00000000, 0x0000000 The system has been shut down.

I have no idea where to even begin, I tried Chkdsk /r and it said it fixed everything it could find wrong, but it STILL doesn't work. Then I tried this bootcfg /rebuild, and the only thing that changed is when I start up the computer, it ask me what version of Windows XP Pro I WANT to use and none of them work. I guess I also need to delete the two others I created?

I've also done STEP one in this process, http://webcast.broadcastnewsroom.com/articles/viewarticle.jsp?id=8658-0, but when I tried to do step two, it still brought me to the fatal error screen so I couldn't get past it.

Anyway, that's pretty much all I've done...over and over.

Anything else I can try? If you need more info let me know, I'm not sure how much I can give you but I'll try, I'm desperate. Thank you Can you still boot into Windows?nope, it just goes right to the blue screen!Before Windows loads, press f8 and select last known good configuration.

If that doesn't work, re boot, KEEP pressing F8 and choose Safe mode.
neither one works...still get the blue screen thanksHave you tried to reformat the HDD and then reinstall Windows XP? seems like the only option.

What have you done prior to trying to start AOL software? Installed new drivers?my cousin is telling me I need to reinstall XP...I'm thinking that's my only option. The repair installation won't even worknothing, all I do on it is wordpad/AOL/a few games. Haven't installed anything in ages.

If I do reinstall, how do I do it, do I need to delete everything and start fresh? You can reinstall Windows XP by simply booting from the Windows XP installation CD. Follow the on screen instructions.

Before reinstalling Windows XP you should test the memory and Hard Disk Drive:

Memory can be tested using Windows Memory Diagnostics(Click)

The HDD needs to be diagnosed by software that can be obtained from the HDD manufacturer's webpage. What type of HDD do you have?ok, I have XP pro, and I realized I was using the XP home CD, would that make a difference?

If I do end up reinstalling, will I need to delete the current windows?

And finally, I have iTunes, will all of my songs from that be gone? ThanksTry a repair install using the WinXP Pro CD...

patio. 8-) Quote

ok, I have XP pro, and I realized I was using the XP home CD, would that make a difference?

Yes. You should always install a legal version of Windows XP. Or at least a version that comes with Windows XP SP2.

Quote

If I do end up reinstalling, will I need to delete the current windows?

Yes, reformatting means losing all data on the partition/hard Disk Drive that you choose. This is always C:\

Quote

And finally, I have iTunes, will all of my songs from that be gone? Thanks

Depending on where you stored them. If you reformat C:\ and your Itunes are stored on C:\, then yes, you will loose all your files there.

However, if you have the skills and another PC at your disposal you could mount the HDD in a different PC and copy the data you want to save.

You can not install Windows XP from the other PC, you will have to mount it back to do so.
I got it fixed - thanks! I was ushing a legal version of both Home & Pro, I just had the disks mixed up. I ran a repair install once I figured that out and all of my programs are still there...my wordpard documents are gone, which sucks, but I'll live. All of my games, AOL, etc, is still there.

The only problem is now, every time I try to pull up iTunes, it says it has to close and asks me if I want to report the error to microsoft? Try reinstalling ITunes, but back up data before doing so. Quote

Solve : Ok, I've been up all night trying to fix this and?

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