Solve : opening a document?

1.	Solve : opening a document?
Answer» when TRYING to open a docoment message comes up "PREPARING to install" and docoment wont. open. Tried restoring to previous date but wont restoreWhat type of document is it, right click and go to properties It should say .DOC .xsl etc Try opening it in Internet explorer Word 98-97-00 etc Adobe What NEW programs/drivers have you attempted to install RECENTLY ? ?

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