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Answer» Hi, I have a sony VAIO Laptop that had multiple PROBLEMS eventualy telling me something about a dependncy SERVICE. I was advised to restore it to factory settings which I tied to do but now it just tells me the OS is not present or there is not enough space to perform the restore.
I am a disabled older user and I have come to rely on laptop for contact with the outside world.
Can you help at all PLEASE! What is the model of your VAIO?
How are you trying to restore the laptop to factory settings? With a recovery disk, with VAIO Recovery inside Windows, or with a hidden recovery partition that ships with some VAIO laptops?
What other problems are you experiencing with your laptop? Perhaps a complete wipe and reinstall of the OS isn't necessary.
Here are some steps you take to solve "The dependency service or group failed to start" error, for instance:
http://www.consideritfixed.com/2009/02/the-dependency.htmlHi, I followed the instructions after repeatedly pressing F8. would not allow system restore so went to restore factory settings. the first time it went to 100% then would not restart the 2nd attempt went to 97% then shut down. It now just tells me something like not enuogh room.
The model is VGN-CR21S with windows vista home premium.
I know next to nothing about computers just USE for email etc. so even posting on here has been a learning curve! Don't be ashamed or anything.... we all had to start somewhere, no?
I see what you have did wrong...
Here is your manual (right-click and save as):
http://ftp.vaio-link.com/pub/Manuals/RecoTS/2007Q3_RT_EN.pdf
Page 22 describes what you have been doing, which is attempting to restore your data from a backup copy made by the Windows Complete PC Backup and Restore Feature. However, to put it simply, your corrupted Windows installation is making corrupted backups of itself. Therefore when we attempt to restore from the image your computer can't start anymore.
What we want to do is do a complete reinstall of WinVista.
Page 37 of the aforementioned manual describes how to.
Instead of pressing F8 at start, press F10. If you have recovery disks burned from when Windows was working, insert them. If not, just carry on, the installer will guide you through the entire process.Oh THANKYOU so much. Will try that now.
Quote from: minky_monkey on March 16, 2012, 01:18:50 PM Oh Thankyou so much. Will try that now.
Here is the corrected link to the ftp://ftp.vaio-link.com/pub/Manuals/RecoTS/2007Q3_RT_EN.pdf.
Seems that the link posted by Transfusion isn't working correctly.
Good luck
Hmm....Your link doesn't seem to work on my computer either.... My link still does in Chrome, you just have to right click->save as for it to be downloaded properly.Neither link works...Quote from: patio on March 16, 2012, 11:00:20 PMNeither link works...
The link I posted above still works, see the screenshot below:
However, we'll need to see if minky_monkey has gotten his problem solved
Quote1. You can access VAIO Recovery Center in two ways:
a. Within Windows:
- Close all open programs.
- Click the Start button and then click All Programs.
- In the All Programs menu, click VAIO Recovery Center.
b. If Windows does not start:
- Start or Restart your VAIO.
- Press the F10 key several times while the VAIO logo is displayed.
- Press the Enter key when the Edit Boot Options screen appears.
2. Wait until the VAIO Recovery Centre is loaded.
3. Choose Restore C: Drive and click Start
4. VAIO Recovery Center will offer options such as using VAIO Hardware Diagnostics for your consideration. If you want to proceed to the recovery process, please click Next.
5. Tick the checkbox next to "I Understand".
Click Start and confirm with Yes when prompted.
6. The recovery process will continue AUTOMATICALLY up to the Welcome to Windows screen. Depending on the model, this process may take extended time to complete, but requires no user interaction until completion.
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