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Answer» when I read my email I click on it, read it. When I click to close it is auto deleted. How can I stop this? What a closed edmail to remain in inbox. thanksI know you said outlook but since PEOPLE often IMPROPERLY IDENTIFY Outlook and Outlook Express, please say which you are using before I or someone else offers a suggestion. good point. I have outlook version 2002. thanks. Hope you can help!How long has this been happening? Did you change something just before this started happening? INSTALL any new software? Do you have any kind of Spam killing app installed? Does this happen with all messages flowing into your Inbox?1. it has been happening for about 3 days 2. I uninstalled outlook and reloaded it at that time because my spam protection wasn't letting any email though. 3. I have Mcafee security center with spam killer.
after reinstalling I get tons of spam, plus my useful emai, but when I open to read and then close it is automaticially deleted.
If I want to open and close to read later I must drag it to my desktop or save someplace besides outlook.
Any ideas how to stop this?Here ya go:
http://support.microsoft.com/kb/287577/en-us?spid=2559&sid=139Good find, Saviour.
j, the link Saviour cited says:
Two possible causes for this behavior are as follows: • You have a filter that applies to display only unread messages. • You are looking at a Microsoft EXCHANGE Mailbox and you have an instance of Outlook running that has delivery set to a Personal Folders (.pst) file.
Do either of these possible causes apply to you?Yes I beleve I have a filter on that applies to display only unread messages. Sounds like my problem. How do I turn it off? thanksSaviour--thanks so much. It worked!!!You're welcome...I'm glad everything worked out for you.
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