1.

Solve : Outlook Express 6 Address Book problem?

Answer»

I'm having a problem with my ADDRESS book in my Outlook Express... i got 2 computers running the same exact version, but only one seems to have the following bug.

In the address book table there are 4 columns - Office, Company, Name and Email.

Normally when I fill up the Office and Company details, they appear on the table. However, the moment I exit the address book or Outlook Express and re-enter, they disappear from the table!

Yet, when i click on the Contact Details, they reveal the Office and Company details are indeed still there. Clicking OK will reinstate the details onto the table once again.

Please, can anyone give me an idea of why this is happening?Windows version? Service pack? Virus/spyware protection? More info?my apologies - here are the details

Windows XP Home SP 2
Outlook Express 6.00.2900.2180

Trend Micro PC-cilin 14 (2006) Anti-virus
Yahoo Toolbar Anti-spy

Both of the computers are basically configured in this manner... I have tried to resolve this problem for almost a week, and I'm no closer to the solution.
Quote

In the address book table there are 4 columns - Office, Company, Name and Email.
What, exactly, do you mean by address book table?  What table?  "Table" is not an OE address book term, as far as I know, and I've used OE a long time.  So, it seems you're using your own terminology here.  
keyven........ Your going to have to LEARN to be a little more specific about the issue ......... It sounds LIKE you are trying to edit the address book ...but I'm not certain ............ If you cant explain it ...please take a screen shot and post it .....Then we will know exactly what your refering to.
I think you will find that your outlook is working as it was designed.

dl65   Quote
Quote
In the address book table there are 4 columns - Office, Company, Name and Email.
What, exactly, do you mean by address book table?  What table?  "Table" is not an OE address book term, as far as I know, and I've used OE a long time.  So, it seems you're using your own terminology here.  

By table, i meant a tabular view of your Name, Email, etc, etc. It is a little like Windows Explorer (using View-->Details), where you can sort by clicking on the headings

Anyways I discovered the solution:

1) Open Address Book
2) Under the Address Book window, clicked on Tools -> Options
3) There are 2 options under a new window, Data Sharing:
  i) Something to the effect of keeping your contacts in the Microsoft Outlook Contacts Folder
 ii) Something to the effect of keeping your contacts in the Outlook Address Book (.wab) file

So it turns out the first one had been selected, and so i had the problem mentioned earlier, as well as not being able to import/export the contacts. Once I changed it to the second option, everything worked perfectly fine.

Thanks for trying to help. Sorry if i wasn't clear enough.
Quote
keyven........ Your going to have to learn to be a little more specific about the issue ......... It sounds like you are trying to edit the address book ...but I'm not certain ............ If you cant explain it ...please take a screen shot and post it .....Then we will know exactly what your refering to.
I think you will find that your outlook is working as it was designed.

dl65  

How right you were   keyven........  There you go ....... Just remember the old saying ..........
"When in DOUBT read the instructions" or in this case the help file.

Glad you sorted it out ........ we knew you would.

dl65


Discussion

No Comment Found