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Solve : pc keeps on freezing?

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hello i hope somebody can help my pc is only 4months old and it keeps on freezing on me but it doesn't do this to my wife, i will be running facebook an music and it just freezes but the music will keep on playing until the current song ends it is doing it more often and its getting really painfull would be gratefull if someone could help

ThankyouDid you GET a warranty with the computer ?

Post your computer make/model..

I'd say you've got either a virus or too many programs/services running..


Click start, in the search box type RUN, open up RUN when you see it in the menu... Type: msconfig    click OK

On the start tab, click disable ALL, click apply, click OK, restart the computer... Log onto facebook... do what you do normally and see if the problem is corrected..In order to get out of freeze issue follow the given steps:
You should run fewer programs at a time.
Update your drivers
clean the registry of corrupted files
Do a scan of your computer with a top flight registry repair program Quote from: kristain on April 16, 2010, 04:46:33 AM

In order to get out of freeze issue follow the given steps:
You should run fewer programs at a time.
Update your drivers
clean the registry of corrupted files
Do a scan of your computer with a top flight registry repair program

This is a computer right out of the factory and likely has too many trial programs installed, which need to be dealt with..


I've seen registry cleaners do LITTLE for the performance of PCs.. Corrupt registry entries are likely not the culprit here...

Quote from: kristain on April 16, 2010, 04:46:33 AM
In order to get out of freeze issue follow the given steps:
You should run fewer programs at a time.

That should not be necessary - but it's a good troubleshooting step


Update your drivers

Only if needed. Drivers should NEVER be updated unless there is a need to do so. It is possible the sound drive does need to be updated in this particular case.


clean the registry of corrupted files

Nonsense

Do a scan of your computer with a top flight registry repair program

More nonsense --- DO NOT use registry utilities. They can not help and as often as not they cause problems
Okay, now LET's talk about what to do.

Does this happen only when playing music? If so, with all apps you use to play music or only one? What happens in safe MODE (please TRY)? Quote from: Allan on April 16, 2010, 06:23:10 AM
Okay, now let's talk about what to do.



good grief Allan, my suggestion to the OP is not a bad place to start..EEviac i don't think his reply was directed at you...      I couldn't tell.  I interpreted it as: ALL previous suggestions should be voided..He only quoted the Parrot.... no i dont get warranty on manufacturer warranty and i only use 1 program tp play music and 2 tabs and it freezes on me only not on my wifes profile, also what can i do to get it out of the freeze if alt,ctrl,del don't work
thankyou all for your help Quote from: EEVIAC on April 16, 2010, 01:04:39 AM

Click start, in the search box type RUN, open up RUN when you see it in the menu... Type: msconfig    click OK

On the start tab, click disable ALL, click apply, click OK, restart the computer... Log onto facebook... do what you do normally and see if the problem is corrected..


Quote
but it doesn't do this to my wife,

Does she have a separate user account?
Try this:
http://windows.microsoft.com/en-US/windows-vista/Fix-a-corrupted-user-profilei tried those last 2 entries and they did not do anythingWell, Safe Mode with Networking would not be useful since no sound driver is loaded, and we need sound to determine if your problem is fixed..

Run the defragmentor and then download Malwarebytes and Spybot Search and Destroy, install, update them, and run scans...  They are free and excellent



When you install spybot, do not install the "tea timer" as an option, during the installation


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