Hi Everybody,

Currently I am using Windows XP, when I am trying to shutdown my PC immediately restarts after that I have changed the settings as MENTIONED in the screen shot. Now when I am trying to shutdown my pc it showing below error message
"Stop : c000021a {Fatal System Error}
The Windows logon Process system process terminated unexpectedly with a status of 0x00000000 (0x00000000 0x00000000).
The System has been shutdown."

For the above error what I need to do? Is there any solution for this? or I need to reinstall OS?

Kindly advice me and do the needful.

Thanks in advance.

Satyam.

[Saving space, attachment deleted by admin]http://support.microsoft.com/default.aspx?scid=kb;en-us;1566691. Memory Dump. Recommend you change setting from "Complete memory dump" to either "Kernel memory dump" or "Small memory dump (64 KB)". Both of the later settings should produce a "minidump" which is more manageable (smaller in size).

Look for "C:\Windows\Minidump" subdirectory containing files with names of format "MiniMMDDYY-nn.dmp" (e.g. Mini020610-01.dmp). Also look for "C:\Windows\MEMORY.DMP" (kernel dump).

2. BlueScreenView. This utility from NirSoft may be used to extract relevant INFORMATION from a Windows "minidump" file.

(Most of the following procedures were "stolen" from Broni.)
a. Download BlueScreenView (in Zip file).
b. Extract the executable from the zip file.
c. Double-click BlueScreenView.exe to run the program.
d. When scanning is done, go Edi>Select All.
e. Go File>Save Selected Items, and save the report as BSOD.txt.
f. Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.Quote

(Most of the following procedures were "stolen" from Broni.)

Borrowed....
He's a pretty generous guy....

Was There Any Error Message On Screen

Such As Any "DONT SEND ERROR" Or Something Like That.

Was There Any Error Message On Screen

Such As Any "DONT SEND ERROR" Or Something Like That.

I think they're referring to the dialog where you're asked if you wish to report the error to Microsoft. If either a small or kernel memory dump was completed, a "Yes" answer to that dialog will send it to Microsoft's Hang and Crash Dump Analysis warehouse.