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Solve : PDF files, cannot read or create them.? |
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Answer» Whenever I either try and read a PDF file from a website or try to create one from within WORD, a message appears telling me that Acrobat 8.1.0 cannot be launched until a program from the Abobe suite is launched, such as PhotoShop. Uninstall all adobe products and start over.I hope you did not do this. Adobe Acrobat is not free; it's rather pricey software. And, if you uninstall it, you'll lose the ability to create PDF's unless you find other tools to do it with. Microsoft Office 2007 has the capability to Save As PDF; older version of Office do not have that feature. Still, I hate to lose Adobe Acrobat since it's the PREMIER PDF creation software. Adobe Reader is the free PDF reader. Let's be very clear here. We're talking about two different Adobe products. Again, Adobe Acrobat is a PDF creation program and is not free. Adobe Reader is just a PDF reader and is free. So, as far as I know, having both Adobe Acrobat and Adobe Reader installed should cause no problem, and they need not be the same version #. Quote from: Autumn on April 25, 2010, 06:17:52 AM I seem to have been able to create PDF files without having a subscription. (Maybe it was included on my laptop). My system is Vista.How does one get this pricey software without knowing how they got it? Apparently, you have a valid software licence since you updated the Acrobat software. But, are you referring to Adobe Acrobat or Adobe Reader?So, I have been able to create PDF documents from within WORD, because it is a tool of the version I have. (Why would I buy it then?). Anyway, I understand the roles of the two different programs now, soybean, but why have both stopped working? Simultaneously they both stopped working; I can no longer use the Adobe Reader to read PDF files, or the PDF creator option from within WORD. Any ideas? - I am stumped, having updated both programs and looked at the settings and so forth. Autumn Quote from: Autumn on April 27, 2010, 02:57:06 AM I have been creating PDF files of notes for my students and emailing them, for some time. I simply click on an icon on a toolbar when in WORD and the pages are printed electronically to a PDF document.This sounds like an icon added to Word by the installation of Acrobat, not a standard Word icon/feature. So, I'm guessing Acrobat was, indeed, the software that was converting your Word files to PDF. To use the PDF conversion feature built-in to Word 2007, select Save As, and then select PDF or XPS. At the next screen, it may have XPS shown as the save format. If so, click the drop down arrow and select PDF. Regarding the non-functioning of Adobe Reader in your computer, I suggest you uninstall Adobe Reader and reinstall it. You can download version 9.3 or 8.2 from http://get.adobe.com/reader/otherversions/. Alternatively, you could get Foxit Reader, a popular, light-weight (meaning much smaller download file size) PDF reader. Can read an create pdf files? Quote from: marvinengland on May 01, 2010, 09:46:09 AM Can read an create pdf files?Quote from: soybean on April 27, 2010, 08:02:51 AM This sounds like an icon added to Word by the installation of Acrobat, not a standard Word icon/feature. So, I'm guessing Acrobat was, indeed, the software that was converting your Word files to PDF. When you install Acrobat, it actually adds a whole new tab to Office 2007 programs, not just an icon. [recovering disk space - old attachment deleted by admin] Quote from: quaxo on May 01, 2010, 10:41:47 PM When you install Acrobat, it actually adds a whole new tab to Office 2007 programs, not just an icon.So, quaxo, do you think she has that Acrobat tab in her Office 2007 programs? If not, then what's your interpretation of this?: Quote from: Autumn on April 27, 2010, 02:57:06 AM I simply click on an icon on a toolbar when in WORD and the pages are printed electronically to a PDF document.Actually, I just kind of assumed it is 2007. I don't think the OP ever said. I haven't used pre-2007 versions of Office is so long, I can't REMEMBER if it installs the toolbar in those as well. I would assume, given the information provided so far, that the Acrobat installation is somehow corrupted. It's installation should be completely separate from Adobe Reader, and you don't need one to use the other. When you install Acrobat, it sets itself as the default reader over Adobe Reader. My suggestion: 1. Uninstall both Adobe Reader and Adobe Acrobat. 2. Reinstall Acrobat only. (Installing Reader is unnecessary if you have Acrobat.) Even if Acrobat was included with the laptop, there should be an installer for it somewhere. Make sure you locate its installer before you remove the program. It, and other bundled programs, can usually be installed from the recovery CD that came with the computer, from the restoration partition, or from a folder that's on drive C: (depending on the manufacturer). If you can't find the software in any of those locations, contact the laptop manufacturer and inquire as to how they expect it to be reinstalled.I sort of agree with quaxo to a degree, but I would first just uninstall reader, not acrobat, and see what happens. It sounds like Acrobat was preinstalled on your laptop (which is unusual, maybe it was a limited time trial) and you don't have any original disks. And like mentioned several times it is not a cheap program. Adobe programs seem to have a number of quirks and bugs, and one could be interfering with another.If reader was installed after acrobat then it's clear that reader has taken over quite a few functions of the full version. Additionally, it might even register objects with the same CLSID, in which case Office is trying to use reader as a Office add-in but it doesn't implement the correct Categories so it just ignores it (therefore the tab or whatever else the OP had with their version for saving as a PDF is gone). Of course that is pure conjecture. |
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