For the past several weeks, I have been unable to open pdf files on my computer. The bottom of my screen states "done", but the screen is blank. How do I remedy this? I'm pretty computer illiterate, so speak to me in simple terms please Thank you for any help. Love, juliahhJuliahh, you need to download and install Adobe Acrobat Reader to view that file format.

http://www.adobe.com/products/acrobat/readstep2.html

Click on that link for info.  Make sure you meet the system requirements.  If not, you can choose another version.  Whichever version you choose, download/install it without the Google toolbar.  Also, don't bother with the optional Photoshop Album, unless you really want it.  If you have anymore trouble, let us know.Dear Matt...thank you so much for your quick reply! I am going to download the adobe acrobat now. You're awesome Love, Julia You're welcome, and good luck.  If you have any trouble, don't hesitate to ask for more help.

Did you make sure your computer meets the system requirements?Dear Matt...you saved my day! Thank you so much! I love the internet! I'm completely amazed that a total STRANGER offered to help so quickly! I downloaded adobe acrobat and am now able to access the pdf files! You are my favorite person of the day! Thank you again, Julia Ha, I'm just glad I could help out.  Don't be a stranger now, ya hear?Why oh why did you point him to adobe.  Look up foxit reader.  Its much faster and uses less resources. Quote

Why oh why did you point him to adobe.  Look up foxit reader.  Its much faster and uses less resources.