1.

Solve : Peristent viruses/spyware in a rookie's computer?

Answer»

It is wonderful to have a FORUM LIKE this and I am hoping someone out there will be willing to help. First of all, I am not computer savvy, so I will not know most of the acronyms people generally use..please bear with me.

A few days ago I got infected with vundo and a metajuan Trojan viruses. I have downloaded and used the following: CCleaner, Spybot, Superantispyware and the Norton I have INSTALLED. I did the scans under safe mode, and many problems were detected and cleaned.

However, when I try to operate my computer in normal mode, every time I try to use Explorer and I am switching sites, new windows will pop up. Clearly there is some spyware causing trouble because the sites come out randomly. I do not want to end up having to wipe out my hard drive and reinstalling every single program I have. So I turn to this forum for some help. I have read varous postings and it SEEMS to me there are SERIOUS people here who can help. I have Windows XP, the programs I mentioned, and the basic Microsoft firewall. Once again, I use computers as a wonderfull tool, but they are mystifying to me. Any help will be appreciated.Hi hipocampo34, welcome to the CH forums.
Since your computer still is infected I suggest you go through the steps here and then post the requested logs in Computer Viruses and Spyware.



Discussion

No Comment Found