I do not want my computer to hibernate. I have tried going to control panel and then double clicking on power options. The power options properties dialog box will not open. Therefore I am not able to disable the hibernation.

Why will the power options properties dialog box not open?

I have a Acer Travelmate 4020. WINDOWS XP professional. I run Webroot Spysweeper frequently as well as AVG anti-virus.

The folks at Acer tech. support recommended a full system restore? Do I really need to go to that DEGREE? If so will I loose the INFO. on my hard drive?

Can anyone please help me?

Thanks much-
ScottTry this:
Go to Start/Run and type in control powercfg.cpl and hit Enter...Thanks for the info.

I tried that earlier today. Someone from the Elder Geek gave me the advise. It did not work. The result was the same as double clicking on the power options icon, no preferences dialog box opened.

Thanks anyway, anything else I could try?

ScottGo to Start/Run and type in sfc /SCANNOW and hit Enter...
Have your XP CD handy as it will ask for it.well, I do not have the XP disk. XP was on the computer when I bought it. It came with no disk.