A friend is having issues with his Dell laptop running Windows 7.  Whenever he tries to visit any site requiring a user ID and password, the login page will load, but then once the ID and password are entered he gets the message "Internet Explorer cannot display the webpage".  Any other website NOT requiring a sign-on works fine.  Any SUGGESTIONS? you can try to reset all the IE options back to defualt. Close and then reopen IE and try it again.

Hi,

To use the Reset Internet Explorer Settings feature from Control Panel, follow these steps:

1). Exit all programs, including Internet Explorer (if it is running).

2). If you use Windows XP, click Start, and then click RUN. Type the FOLLOWING command in the Open box, and then press ENTER:
inetcpl.cpl
If you use Windows Vista, click StartCollapse this imageExpand this image. Type the following command in the Start Search box, and then press ENTER:
inetcpl.cpl
The Internet Options dialog box appears.

3). Click the Advanced tab.

4). Under Reset Internet Explorer settings, click Reset. Then click Reset again.

5). When Internet Explorer finishes resetting the settings, click Close in the Reset Internet Explorer Settings dialog box.

6). Start Internet Explorer again.


After follwoing these steps. Clear your TEMPORARY FILES and Internet cookies also.
a). Click on start and type "prefetch" without quotes and hit enter.
b). Delete all the files in the coming window.
c). Restart you machine and check if this resolves the issue.