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Answer» Hey guys,
Okay I've searched thoroughly for this but could not find an aswer to this problem I'm having on my laptop.
Config is:
HP Pavilion DV2530EA 2.1 years old system Vista Home Premium OEM on it, SP2 2 GB RAM
I've had a BSOD twice now within the last month. After the first one, I had to do a complete re-install as system files were damaged. I thought it must've been some virus, but apparently it's not, as I've done a new install and it happened again. This TIME so far it's seems ok after the reboot though.
The funny thing is that the system running extremely well otherwise - there are no other problems, slowdowns, freezes, hangs, nothing like that.
Here's what I was doing just before the BSOD: (on both occasions, the circumstances were EXACTLY the same!)
-I was surfing the net with IE8
-other programs running in the background: utorrent, Total Commander, Notepad
As I say, both times I was doing the same: reading some forum in IE8 with exactly the same apps running in the background and then suddenly bang!
I could not read the bluescreen message, as it moved on to the reboot too quickly. The only things I caught were something like:
...check for updates for you BIOS... ...DUMPING physical memory to disk...
I don't know if that helps.
Here's the message I got after the reboot (unfortunately I don't have the message or the dump from the first BSOD).
Problem signature:
Problem Event Name: BlueScreen OS Version: 6.0.6002 2.0 Locale ID: 2057
Additional information about the problem:
BCCode: 1000008e BCP1: c0000005 BCP2: 8c4c5830 BCP3: b9f4ea54 BCP4: 00000000
Files that help describe the problem:
C:\Windows\Minidump\Mini110809-01.dmp C:\Users\atesz\AppData\Local\Temp\WER-42744-0.sysdata.xml C:\Users\atesz\AppData\Local\Temp\WER2CBA.tmp.version.txt
I've attached the minidump file zipped if you guys would like to have a look at it.
Please let me know if you need anything else.
Any help would be greatly appreciated, thanks very much.
[Saving space, attachment deleted by admin]Have you tried your surfing with another browser, like Firefox / tried turning off some of the things running in the background?
Alan <>< Go to system properties - advanced - startup & recovery settings and uncheck "automatically restart". Next time the blue screen will stay up. Post the entire error message here.Ok, will do.
Any other suggestions?Not for now...Quote from: Trident on November 10, 2009, 08:45:30 AM Ok, will do.
Any other suggestions?
Try what has been suggested, let us know if that works or not.Download BlueScreenView No INSTALLATION required. Double click on BlueScreenView.exe file to run the program. When scanning is done, go Edit>Select All. Go File>Save Selected Items, and save the report as BSOD.txt. Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.Done. Here it is:
================================================== Dump File : Mini110809-01.dmp Crash Time : 08/11/2009 22:32:39 Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0x8c4c5830 Parameter 3 : 0xb9f4ea54 Parameter 4 : 0x00000000 Caused By Driver : afd.sys Caused By Address : afd.sys+2830 File Description : Ancillary Function Driver for WinSock Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.0.6000.16386 (vista_rtm.061101-2205) Processor : 32-bit Computer Name : Full Path : C:\Windows\minidump\Mini110809-01.dmp ==================================================First of all, don't panic: QuoteI've had a BSOD twice now within the last month. Not a big deal, yet. Secondly, it's hard to make sure, what the real culprit is, since BlueScreenView provides actually one dump log. afd.sys is a part of Winsock.
We won't break anything, if we reset Winsock catalog:
1. Click on Start button. 2. Type Cmd in the Start Search text box. 3. Press Ctrl-Shift-Enter keyboard shortcut to run Command Prompt as Administrator. Allow elevation request. 4. Type netsh winsock reset in the Command Prompt shell, and then press the Enter key. 5. Restart the computer.
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