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Solve : problem installing printer driver? |
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Answer» I just did a fresh install of Windows Vista and Service Pack 1, including all other updates. I downloaded the driver for my Lexmark z730 printer from Lexmark's website. Upon installing the driver, it tells me that it has detected an older version of the driver on my system and it NEEDS to uninstall it before PROCEEDING.....Whatever the he** that means........ok so I uninstall, restart, TRY installing again and it does the same thing... Do I need to completely ZERO my harddrive before reinstalling? What's the deal here?I am by and large no expert mate but if you mean completly format you drive then NO! Don't do that at all. The answer is coming from one of these wizz kids! May be..Travel to Device Manager and right clik the printer and select "remove or uninstall". The printer is NOT attached to this computer. It is attached to another computer (windows XP) on the network. There is absolutely nothing in your original Post that mentions this being a networked printer... Start Over.sorry... There is a USB printer (Lexmark z730) attached to a computer with Windows XP installed. The printer works on that computer just FINE. My Vista Computer and the XP computer are networked together through an AT&T 2Wire Gateway. However, I just reinstalled Vista today and when I try to install the printer driver, it tells me that an older version of the driver is already installed and needs to be uninstalled. So I say "OK" to uninstall it, restart, try again and it tells me the same thing... How could there be an older version of the driver installed when this is a fresh install? |
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