Solve : Problem of uncertain nature?

1.	Solve : Problem of uncertain nature?
Answer» Hi, I do not know the nature of my problem so it was somewhat difficult to choose the correct forum. I'm having a serious problem with my laptop graphics, and was hoping that someone was able to provide me with some help/answers. Whenever my laptop is supposed to show 3D graphics it will display a CHAOS of flickering polygons instead. This applies to everything from flash games, heavy games, and even my standard 3D-text windows screensaver. Here is a picture of a simple web-browser flash game: http://i8.tinypic.com/6pr1obk.jpg Now, I know the issue is related to my Direct3D. When I turn down my hardware accelaeration far enough that Direct3D is disabled, the problem goes away: http://i4.tinypic.com/6tutyis.jpg Also, when I run "dxdiag", there is a feature for testing Direct3D. This test is testing with 7, 8 and 9 interfaces. Now, I don't know what this means, but the "test cube" is displaying fine for 7 interfaces, while it is totally messed up for 8 and 9 interfaces: http://i18.tinypic.com/6ueas95.jpg I have tried reinstalling drivers, and even reformating my system, with no improvement. So, I fear this is a hardware problem. I first noticed it when playing a game, and it got gradually worse, to the point og hopelessness. However I think it is odd if I BURNED some chip out and this is the only problem I experience. Can anyone please tell me if they have any opinion on this problem. I'm out of ideas. Computer: Custom ordered (in its time) 1.7 GHz intel centrino processor ATI Raedon mobility 9700, 128 mb 1 Gb ram and yes ofcourse, the Warranty is expired. I'm not real up on laptop hardware, but I guess you checked to see if there isn't some firmware update available?My knowledge is a bit lacking, sorry. By firmware, do you mean something other than the newest drivers? If, so then I have not updated this. Would this be on the ATI homepage, or somewhere else? However, I find it strange that something like outdated software would suddenly cause these devestating problems with games that have been working for years. Nothing new was installed when the problem began.Quote from: Computer CPR on December 10, 2007, 12:40:48 PM I'm not real up on laptop hardware, but I guess you checked to see if there isn't some firmware update available? What firmware might you be talking about, Computer CPR? I don't think any firmware update is relevant here. Driver update, maybe, but not firmware.1. Operating System. You didn't say what operating system you're using. Windows XP (Home EDITION or Professional)? Original, Service Pack 1 (SP1), SP2? Or something else entirely? 2. You also didn't say what version of Direct X you have installed. When you run "dxdiag", I believe it displays on the "System" tab towards the bottom. Should say something like DirectX 7, DirectX 8, or DirectX 9.0c. The version should have a number and probably a letter, perhaps "9.0c"Yes, that was a needless mistake. Win XP Pro. SP2 DirectX 9.0cQuote from: soybean on December 10, 2007, 01:31:30 PM Quote from: Computer CPR on December 10, 2007, 12:40:48 PM I'm not real up on laptop hardware, but I guess you checked to see if there isn't some firmware update available? What firmware might you be talking about, Computer CPR? I don't think any firmware update is relevant here. Driver update, maybe, but not firmware. Well, censored, since you're the font of all knowledge (albeit self-proclaimed), why waste your most valuable keystrokes on a comment like that! Just tell him how to solve the problem.Quote from: Computer CPR on December 10, 2007, 03:13:04 PM Quote from: soybean on December 10, 2007, 01:31:30 PM Quote from: Computer CPR on December 10, 2007, 12:40:48 PM I'm not real up on laptop hardware, but I guess you checked to see if there isn't some firmware update available? What firmware might you be talking about, Computer CPR? I don't think any firmware update is relevant here. Driver update, maybe, but not firmware. Well, h*l, since you're the font of all knowledge (albeit self-proclaimed), why waste your most valuable keystrokes on a comment like that! Just tell him how to solve the problem. Calm down...this isn't neccessary. Soybeans response was valid.Please, guys. Could we keep the thread on topic. I am thankful for all inputs, but would really appreciate if the posts could be about the problem. EDIT: Sorry, just saw the moderator sign. I guess thats excatly what you were saying*It sounds to me like a failing graphics card or an overheating problem. As you have already reformatted, it's impossible for the issue to be driver or software related, or indeed anything but hardware. I suggest you get some compressed air, stand the laptop up, use a COTTON bud or similar to hold the fan still, then blow out all the vents you can. This should remove any dust that has built up. Let us know how it goes.Thanks, I will try that, and report back on the results.

Answer»

Hi, I do not know the nature of my problem so it was somewhat difficult to choose the correct forum.

I'm having a serious problem with my laptop graphics, and was hoping that someone was able to provide me with some help/answers.

Whenever my laptop is supposed to show 3D graphics it will display a CHAOS of flickering polygons instead. This applies to everything from flash games, heavy games, and even my standard 3D-text windows screensaver.

Here is a picture of a simple web-browser flash game:
http://i8.tinypic.com/6pr1obk.jpg

Now, I know the issue is related to my Direct3D. When I turn down my hardware accelaeration far enough that Direct3D is disabled, the problem goes away:
http://i4.tinypic.com/6tutyis.jpg

Also, when I run "dxdiag", there is a feature for testing Direct3D. This test is testing with 7, 8 and 9 interfaces. Now, I don't know what this means, but the "test cube" is displaying fine for 7 interfaces, while it is totally messed up for 8 and 9 interfaces:
http://i18.tinypic.com/6ueas95.jpg

I have tried reinstalling drivers, and even reformating my system, with no improvement. So, I fear this is a hardware problem. I first noticed it when playing a game, and it got gradually worse, to the point og hopelessness. However I think it is odd if I BURNED some chip out and this is the only problem I experience.

Can anyone please tell me if they have any opinion on this problem. I'm out of ideas.

Computer:

Custom ordered (in its time)
1.7 GHz intel centrino processor
ATI Raedon mobility 9700, 128 mb
1 Gb ram

and yes ofcourse, the Warranty is expired.
I'm not real up on laptop hardware, but I guess you checked to see if there isn't some firmware update available?My knowledge is a bit lacking, sorry. By firmware, do you mean something other than the newest drivers? If, so then I have not updated this. Would this be on the ATI homepage, or somewhere else?

However, I find it strange that something like outdated software would suddenly cause these devestating problems with games that have been working for years. Nothing new was installed when the problem began.Quote from: Computer CPR on December 10, 2007, 12:40:48 PM

I'm not real up on laptop hardware, but I guess you checked to see if there isn't some firmware update available?

What firmware might you be talking about, Computer CPR? I don't think any firmware update is relevant here. Driver update, maybe, but not firmware.1. Operating System. You didn't say what operating system you're using. Windows XP (Home EDITION or Professional)? Original, Service Pack 1 (SP1), SP2? Or something else entirely?

2. You also didn't say what version of Direct X you have installed. When you run "dxdiag", I believe it displays on the "System" tab towards the bottom. Should say something like DirectX 7, DirectX 8, or DirectX 9.0c. The version should have a number and probably a letter, perhaps "9.0c"Yes, that was a needless mistake.

Win XP Pro. SP2

DirectX 9.0cQuote from: soybean on December 10, 2007, 01:31:30 PM

Quote from: Computer CPR on December 10, 2007, 12:40:48 PM
I'm not real up on laptop hardware, but I guess you checked to see if there isn't some firmware update available?
What firmware might you be talking about, Computer CPR? I don't think any firmware update is relevant here. Driver update, maybe, but not firmware.

Well, *censored*, since you're the font of all knowledge (albeit self-proclaimed), why waste your most valuable keystrokes on a comment like that! Just tell him how to solve the problem.Quote from: Computer CPR on December 10, 2007, 03:13:04 PM

Quote from: soybean on December 10, 2007, 01:31:30 PM
Quote from: Computer CPR on December 10, 2007, 12:40:48 PM
I'm not real up on laptop hardware, but I guess you checked to see if there isn't some firmware update available?
What firmware might you be talking about, Computer CPR? I don't think any firmware update is relevant here. Driver update, maybe, but not firmware.

Well, h**l, since you're the font of all knowledge (albeit self-proclaimed), why waste your most valuable keystrokes on a comment like that! Just tell him how to solve the problem.

Calm down...this isn't neccessary.
Soybeans response was valid.Please, guys.
Could we keep the thread on topic. I am thankful for all inputs, but would really appreciate if the posts could be about the problem.

EDIT: *Sorry, just saw the moderator sign. I guess thats excatly what you were saying*It sounds to me like a failing graphics card or an overheating problem. As you have already reformatted, it's impossible for the issue to be driver or software related, or indeed anything but hardware.
I suggest you get some compressed air, stand the laptop up, use a COTTON bud or similar to hold the fan still, then blow out all the vents you can.
This should remove any dust that has built up.
Let us know how it goes.Thanks, I will try that, and report back on the results.

Solve : Problem of uncertain nature?

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