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Answer» Hi All The prob I'm having is when I download updates for Microsoft office 2003 they fail to install.A box appears STATING......The feature you are trying to use is on a network resource that is unavailable.Click OK to try again,or ENTER an alternate path to a folder containing the installation package.'MAINSPff.MSP' in the box below.I've no idea what this means?On checking my update history this has just occurred after the 12th July before then updates installed fine. Any advice guys it'll be well appreciated
Thanks Cazzie
Oh! I'm using windows XP HOME edition.And are you logged in as the administrator? Is the Office CD in the drive of the machine? What if you uninstall Office, reboot and reinstall?Hello I've uninstalled office and rebooted.How do I reinstall the CD?Theres a lot of installments/set ups on the CD.Please can you help as I'm a computer novice. :-? All the software was installed when I got The machine. I am logged in as the administrator.
Thank you Cazzie Was 11 July a patch Tuesday? I wonder if some automatic updates have caused the problem here.
Coincidentally, that's also when MS WITHDREW support for Win 98. That isn't a Win 98 system is it? (Does Office '03 even run on Win 98?)Hi Rob
No Its windows XP home edition.I've never had this prob before that date.
CazzieOffice 03 required an NT-based OS to install.Gotcha.
Cazzie: Do you have a CD labelled "Office"? If so, just insert it and it should auto-run. You will need to type in your Office COA code (not the Win XP code). That may be on a sticker on the side of your machine, next to the XP sticker, or it may be printed on the CD packaging.Hi Rob
I inserted the CD but it didn't automatically run.What should I do Now?
Extra dumb beginner CazzieOpen the Disc with Explorer, etc. and click on the Setup file.Hi Again
Reinstalled CD(eventually) retried downloads, again still failed to install? Is it possibble for the problem being microsoft?
Cazzie
Is your Office 2003 an individual license? Not a corporate/multi-user licence, right? Did you go through the activation procedure when you reinstalled? Where did you get Office 2003? Did you pay the normal retail price for it?Hi
My friend installed office when I first got the computer and gave me a copy of her disk with an activation key number.Ooops, that is a violation of the Microsoft license. One copy, one computer, one license. Hi
This I did not know, (so that is why I've not been able to install updates) A purchase of MS office is now on my shopping list Thank you guys for all your help and patients
The beginner Cazzie
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